So, I was in a meeting this morning, where I was going to give a quick presentation (nothing important). Only, I forgot that my Dell D810 (less than 1 year old) has a small problem where, if I disconnect the external monitor while it's awake, the keyboard buffer gets screwed up in some way and the PC thinks the shift key is being held down. This makes it pretty hard to give a PowerPoint presentation. This has happened before, and the only way I can find to fix it is to reboot. Except, the Dell takes 6-8 minutes to reboot from when I press Restart to when I can use it. (It also has a few other small problems, like the noisy fans, heat, whine and backlight bleeding along the bottom of the screen). This gave my colleague a chance to use the projector using his D810. He opened his Word document which promptly froze. After a couple of minutes the "this application has stopped responding" dialog popped up, but no matter how often he pressed "End now", although the dialog would disappear, Word would not quit and the dialog would reappear. He couldn't even kill it in Task Manager. That's when a third guy at the meeting said, "you'll just have to reboot. That's what I have to do when Word freezes on me". Now, the thing that struck me wasn't that these were three defective computers (with a couple of hundred employees and a couple of hundred PCs, the chances are fairly high that three of us with problem PCs would get together some time) but that we treated all this as part of our daily routine. None of have asked the IT department to take a look at them, rather accepting that this is part of what you have to go through if you use Windows PCs at work. Hmm, that's it really. No real point to this, which is why it's in Community Discussion.