A 'different' problem with the MacBook casing

Discussion in 'MacBook Pro' started by iCheese, Sep 3, 2006.


Has your macbook casing cracked?

  1. Yes

    136 vote(s)
  2. No

    229 vote(s)
  1. iCheese macrumors regular

    May 31, 2006
    I just noticed a problem with my white macbook case, and it isn't discoloring. The two spots on the wrist area, where the two magnet latches make contact with the case when the macbook is closed, have started to seperate into a fine crack that I can seperate with my finger. This really pisses me off, I know Apple will replace the top case after I bring it in to show them, but it is just such a hassle when this shouldn't have happened in the first place :mad:

    I guess I made this thread so I could ask other macbook owners if they have experienced this same problem. Anyone?
  2. Xander562 macrumors 68000


    Apr 2, 2006
    this is the first time i've ever heard of it.... you should be happy that's ALL thats wrong with your macbook, compared to this persons.
    Yet, i agree it should never happen in the first place.
  3. iCheese thread starter macrumors regular

    May 31, 2006
    Ya I agree...considering how long I have had my macbook so far :( I guess since I haven't had any discoloring, something bad had to happen.
  4. iCheese thread starter macrumors regular

    May 31, 2006
    Just a few minutes ago I was going to use my macbook and I quickly placed my wrists on the computer, and I guess somehow I was able to pull my hands back just enough to actually catch on one of the cracks and pull it apart, breaking it. I finally took some pics to show everyone what I mean.




    I was going to take it to the apple store tonight to show the 'geniuses' but the online reservation maker said they wouldn't be able to help me tonight, so I am going first thing tomorrow morning. I am hoping they will have the part at the store so it can be repaired quickly, I am going on a trip on friday and I have to bring the computer with me!
  5. Rapmastac1 macrumors 65816


    Aug 5, 2006
    In the Depths of the SLC!
    Whoa dude, that is like totally messed up, I'm looking at my Macbook trying to figure out HOW!?. Have you ever dropped your machine, have Apple look at this immediatly, that is crazy. Maybe the magnet is pulling it out, but the only strong enough magnetical force to do that would kill your hard drive at the same time, so that is out. WOW!
  6. iCheese thread starter macrumors regular

    May 31, 2006
    I have always handled my macbook carefully, and I have never dropped it once. When I travel with it, I keep it in a padded case so it is well protected.
  7. iCheese thread starter macrumors regular

    May 31, 2006
    Well I took my macbook in to the store today and the person there said that apple would fix my macbook under warranty :)
  8. generik macrumors 601


    Aug 5, 2005
  9. miles01110 macrumors Core


    Jul 24, 2006
    The Ivory Tower (I'm not coming down)
  10. generik macrumors 601


    Aug 5, 2005
    No it is not, it is unique construction. Each MB exhibits unique cracks.
  11. vegansnake macrumors newbie

    Sep 20, 2006
    Same problem with my white MB (cracks showing up), where you able to have the top case replaced?
  12. matttrick macrumors 6502

    Aug 28, 2006
    haha.. sort of like the ripped jeans that people pay $100+ for eh?
  13. iCheese thread starter macrumors regular

    May 31, 2006
    Yes they replaced the top case without a hassle, but after they replaced that part the screen's backlight wouldn't work anymore. They guy on the phone told me they were going to have to send it to their repair depot so they could replace the broken part (LCD, inverter, or logicboard, maybe a combination). I need to wait 10 to 15 days before I will get it back :(
  14. vegansnake macrumors newbie

    Sep 20, 2006
    Went to the local Apple center today for the cracks. It seems this is the first time they've heard of such a thing. They took photos of the cracks and had a hard time describing the problem in their report: bottom line they just catergorized the whole incident as 'stained top-case'.

    Fine with me as long as they replace the top case. They estimated the replacement top-case to arrive within a month, so I didn't leave the unit with them (what will I use?). They'll just call me when it arrives so I can bring the Macbook and have the top-case replaced.

    I'll just wait and see what happens.
  15. Trump48257 macrumors newbie

    Oct 4, 2006
    Mine did it just now

    My black MacBook just got a hairline crack there on the right side. Gonna run it to the Apple store on Friday...we'll see how that goes. Did you guys have to send yours off or were they able to fix it there? Any info would be appreciated.
  16. Gamdoan macrumors newbie


    Aug 5, 2006
    Vermillion, SD
    A Theory

    Hi all. I do not own a MacBook, though I plan to buy one in the next few weeks. I thought I might know what causes these cracks. I carry my iBook in my backback (it has a laptop compartment), and sometimes I've noticed that the weight of my books causes some stress on the display and body of the machine by squeezing the two components together.

    Well, if your MacBooks are being squeezed like that in your laptop cases, perhaps the little ridges on the display that indicate where the magnetic lathces are located are pushing into and cracking the body's plastic.

    I don't know if this helps, but after reading this thread, I plan on getting a set of Wildeepz to help cushion the display more evenly when I get my MacBook.

    Just seeing if this is a possible cause-theory and solution to the problem at hand.
  17. dairishcajun macrumors newbie

    Oct 20, 2006
    I just found a crack in the same exact place as the pictures of your's on my black macbook. I luckily found it and put tape over it so my hand doesn't catch and exaggerate the fissure, but you can bet I'll be quoting this thread and taking it into the geniuses tomorrow. It surprises me that this isn't a greater issue, seeing as everyone seems to be noting a hairline fissure on the right inside edge.
  18. Cybergypsy macrumors 68040


    May 16, 2006
    Central Florida!
  19. Egaas macrumors newbie

    Oct 9, 2006
    I spilled coffee (not that much!) on my macbook keyboard yesterday. It survived. Thank the lord.
  20. Jon90 macrumors newbie

    Oct 26, 2006
    My case has a crack in a different area - at the front left of the Macbook.

    There are a couple of threads - one on the Apple Discussions.


    I was v. interested to see that there are 7 already on your poll.

    I am waiting to see what Applecare say at the moment...

    I would hope that there will be no problem - as there has been no impact or abuse.
  21. Kenturamon macrumors newbie

    Oct 27, 2006
  22. skunk macrumors G4


    Jun 29, 2002
    Republic of Ukistan
    Looks like it might be yet another badly-specified plastic part. The lip clearly can't take the pressure.
  23. bklam macrumors regular

    Aug 22, 2006
    Vancouver, B.C.
    sorry to bump an old thread, but i recently sent mine in as well. It started in the right corner and spread all the way to the area were u lift open the lid. The magnetic part is actually clicking (so loud that you can hear it through the phone) when you type.

    I left if with the apple service provider and i'm hoping they will take a look at it soon.

    If not i'll quote them to this page.
  24. scott523 macrumors 6502a

    Sep 8, 2006
    Saint Charles, MO
    I'm a bit puzzled on why hasn't anybody in this thread stated what rev. macbook is this issue related to. Be specific, everyone. Is it the CD MacBook or C2D MacBook cracking? Right now, I'm seeing 2 line marks that correspond to the two bumps above the LCD but no cracks.
  25. iCheese thread starter macrumors regular

    May 31, 2006
    Considering that the MacBook casing hasn't changed at all, it would be safe to assume that both revisions are susceptible. Those lines that you see on your computer will continue to worsen and turn into cracks, so be prepared to have your top casing replaced (for free under Apple Care).

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