A 'different' problem with the MacBook casing

Has your macbook casing cracked?

  • Yes

    Votes: 136 37.3%
  • No

    Votes: 229 62.7%

  • Total voters
    365

iCheese

macrumors regular
Original poster
May 31, 2006
238
2
I just noticed a problem with my white macbook case, and it isn't discoloring. The two spots on the wrist area, where the two magnet latches make contact with the case when the macbook is closed, have started to seperate into a fine crack that I can seperate with my finger. This really pisses me off, I know Apple will replace the top case after I bring it in to show them, but it is just such a hassle when this shouldn't have happened in the first place :mad:

I guess I made this thread so I could ask other macbook owners if they have experienced this same problem. Anyone?
 

Xander562

macrumors 68000
Apr 2, 2006
1,625
0
this is the first time i've ever heard of it.... you should be happy that's ALL thats wrong with your macbook, compared to this persons.
Yet, i agree it should never happen in the first place.
 

iCheese

macrumors regular
Original poster
May 31, 2006
238
2
Ya I agree...considering how long I have had my macbook so far :( I guess since I haven't had any discoloring, something bad had to happen.
 

iCheese

macrumors regular
Original poster
May 31, 2006
238
2
Just a few minutes ago I was going to use my macbook and I quickly placed my wrists on the computer, and I guess somehow I was able to pull my hands back just enough to actually catch on one of the cracks and pull it apart, breaking it. I finally took some pics to show everyone what I mean.

http://img411.imageshack.us/my.php?image=casecrack1tf9.jpg

http://img172.imageshack.us/my.php?image=casecrack2dr5.jpg

:(

I was going to take it to the apple store tonight to show the 'geniuses' but the online reservation maker said they wouldn't be able to help me tonight, so I am going first thing tomorrow morning. I am hoping they will have the part at the store so it can be repaired quickly, I am going on a trip on friday and I have to bring the computer with me!
 

Rapmastac1

macrumors 65816
Aug 5, 2006
1,120
47
In the Depths of the SLC!
Whoa dude, that is like totally messed up, I'm looking at my Macbook trying to figure out HOW!?. Have you ever dropped your machine, have Apple look at this immediatly, that is crazy. Maybe the magnet is pulling it out, but the only strong enough magnetical force to do that would kill your hard drive at the same time, so that is out. WOW!
 

iCheese

macrumors regular
Original poster
May 31, 2006
238
2
I have always handled my macbook carefully, and I have never dropped it once. When I travel with it, I keep it in a padded case so it is well protected.
 

iCheese

macrumors regular
Original poster
May 31, 2006
238
2
Well I took my macbook in to the store today and the person there said that apple would fix my macbook under warranty :)
 

vegansnake

macrumors newbie
Sep 20, 2006
2
0
Same problem with my white MB (cracks showing up), where you able to have the top case replaced?
 

iCheese

macrumors regular
Original poster
May 31, 2006
238
2
vegansnake said:
Same problem with my white MB (cracks showing up), where you able to have the top case replaced?
Yes they replaced the top case without a hassle, but after they replaced that part the screen's backlight wouldn't work anymore. They guy on the phone told me they were going to have to send it to their repair depot so they could replace the broken part (LCD, inverter, or logicboard, maybe a combination). I need to wait 10 to 15 days before I will get it back :(
 

vegansnake

macrumors newbie
Sep 20, 2006
2
0
Went to the local Apple center today for the cracks. It seems this is the first time they've heard of such a thing. They took photos of the cracks and had a hard time describing the problem in their report: bottom line they just catergorized the whole incident as 'stained top-case'.

Fine with me as long as they replace the top case. They estimated the replacement top-case to arrive within a month, so I didn't leave the unit with them (what will I use?). They'll just call me when it arrives so I can bring the Macbook and have the top-case replaced.

I'll just wait and see what happens.
 

Trump48257

macrumors newbie
Oct 4, 2006
3
0
Mine did it just now

My black MacBook just got a hairline crack there on the right side. Gonna run it to the Apple store on Friday...we'll see how that goes. Did you guys have to send yours off or were they able to fix it there? Any info would be appreciated.
 

Gamdoan

macrumors newbie
Aug 5, 2006
22
0
Vermillion, SD
A Theory

Hi all. I do not own a MacBook, though I plan to buy one in the next few weeks. I thought I might know what causes these cracks. I carry my iBook in my backback (it has a laptop compartment), and sometimes I've noticed that the weight of my books causes some stress on the display and body of the machine by squeezing the two components together.

Well, if your MacBooks are being squeezed like that in your laptop cases, perhaps the little ridges on the display that indicate where the magnetic lathces are located are pushing into and cracking the body's plastic.

I don't know if this helps, but after reading this thread, I plan on getting a set of Wildeepz to help cushion the display more evenly when I get my MacBook.

Just seeing if this is a possible cause-theory and solution to the problem at hand.
 

dairishcajun

macrumors newbie
Oct 20, 2006
1
0
I just found a crack in the same exact place as the pictures of your's on my black macbook. I luckily found it and put tape over it so my hand doesn't catch and exaggerate the fissure, but you can bet I'll be quoting this thread and taking it into the geniuses tomorrow. It surprises me that this isn't a greater issue, seeing as everyone seems to be noting a hairline fissure on the right inside edge.
 

Egaas

macrumors newbie
Oct 9, 2006
16
0
I spilled coffee (not that much!) on my macbook keyboard yesterday. It survived. Thank the lord.
 

Jon90

macrumors newbie
Oct 26, 2006
2
0
Canterbury
My case has a crack in a different area - at the front left of the Macbook.

There are a couple of threads - one on the Apple Discussions.

http://discussions.apple.com/thread.jspa?threadID=588652&tstart=120
http://forums.macnn.com/66/ibook-and-macbook/313408/white-macbook-crack-anyone-else/#post3170382

I was v. interested to see that there are 7 already on your poll.

I am waiting to see what Applecare say at the moment...

I would hope that there will be no problem - as there has been no impact or abuse.
 

bklam

macrumors regular
Aug 22, 2006
111
0
Vancouver, B.C.
sorry to bump an old thread, but i recently sent mine in as well. It started in the right corner and spread all the way to the area were u lift open the lid. The magnetic part is actually clicking (so loud that you can hear it through the phone) when you type.


I left if with the apple service provider and i'm hoping they will take a look at it soon.

If not i'll quote them to this page.
 

scott523

macrumors 6502a
Sep 8, 2006
831
84
Saint Charles, MO
I'm a bit puzzled on why hasn't anybody in this thread stated what rev. macbook is this issue related to. Be specific, everyone. Is it the CD MacBook or C2D MacBook cracking? Right now, I'm seeing 2 line marks that correspond to the two bumps above the LCD but no cracks.
 

iCheese

macrumors regular
Original poster
May 31, 2006
238
2
Considering that the MacBook casing hasn't changed at all, it would be safe to assume that both revisions are susceptible. Those lines that you see on your computer will continue to worsen and turn into cracks, so be prepared to have your top casing replaced (for free under Apple Care).
 
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