A Few Questions For Existing AT&T/Cingular Customers

Discussion in 'iPhone' started by ghall, Jul 6, 2007.

  1. ghall macrumors 68040

    ghall

    Joined:
    Jun 27, 2006
    Location:
    Rhode Island
    #1
    AT&T has been my family cell provider since before it was Cingular. I was just wondering if there is anything I should know before buying the iPhone. I'm far from having enough $$$ to get one, but I just want to get everything straightened out beforehand, so I'm not wasting my time saving up for one. Thanks. :)
     
  2. ipoddin macrumors 6502a

    ipoddin

    Joined:
    Jan 6, 2004
    Location:
    Los Angeles
    #2
    So what are your questions?
     
  3. ghall thread starter macrumors 68040

    ghall

    Joined:
    Jun 27, 2006
    Location:
    Rhode Island
    #3
    *blush* Ah that's what I get for multitasking. Sorry.

    1. Are old (pre-cingular) AT&T customers eligible for the plan upgrade?
    2. Were there any issues activating the phone?
    3. Is there an activation fee for existing customers? If so how much?
    4. Can I keep my old phone number?
    5. Is there anything else I should know before making the purchase?
     
  4. ipoddin macrumors 6502a

    ipoddin

    Joined:
    Jan 6, 2004
    Location:
    Los Angeles
    #4
    1. Yes.
    2. No.
    3. Not sure about that one.
    4. Yes.
    5. Not that I can think of.

    I had a Blackjack that I just bought a few months ago and extended my contract already and had no issues transferring my account to the iphone. Took all of 5 minutes to activate it.
     
  5. Lyle macrumors 68000

    Lyle

    Joined:
    Jun 11, 2003
    Location:
    Madison, Alabama
    #5
    To follow up on ipoddin's reply, I think it's correct to say that:
    1. Many people (including existing AT&T customers) had activation problems on the premiere weekend, but it's doubtful you will in the future.
    2. Yes, you will have to pay the activation fee for the new phone, even though you're an existing customer.
     
  6. ghall thread starter macrumors 68040

    ghall

    Joined:
    Jun 27, 2006
    Location:
    Rhode Island
    #6
    Okay, so how much is the activation fee? Also, how will a family plan affect the existing customer rates?
     
  7. CyberGreg macrumors regular

    Joined:
    Jan 2, 2004
    Location:
    SoCal
    #7
    A trip to the Apple site would be in order....
    http://www.apple.com/iphone/easysetup/rateplans.html

    http://www.apple.com/iphone/easysetup/getready.html
    :apple:
     
  8. ghall thread starter macrumors 68040

    ghall

    Joined:
    Jun 27, 2006
    Location:
    Rhode Island
    #8
  9. pcguru83 macrumors 6502a

    pcguru83

    Joined:
    Sep 13, 2006
    Location:
    Charlotte, NC
    #9
    That's not exactly correct. Existing customers have no activation fee as long as it's replacing a phone currently on the account. However, if you're adding a new line (whether it's an iPhone or not), you will incur a $36 activation fee.
     
  10. ghall thread starter macrumors 68040

    ghall

    Joined:
    Jun 27, 2006
    Location:
    Rhode Island
    #10
    Phew, well that's $36 less I'll have to worry about. :D
    I think my questions have been answered, but if there's anything I'm missing, please let me know.
     
  11. pcguru83 macrumors 6502a

    pcguru83

    Joined:
    Sep 13, 2006
    Location:
    Charlotte, NC
    #11
    Just FYI, the iPhone is unique in this aspect. If it were any other phone, you'd incur an $18 upgrade fee if replacing a current phone. For whatever reason, at&t decided to waive this for iPhone customers though. Good thing for us. :)
     
  12. Cybergypsy macrumors 68040

    Cybergypsy

    Joined:
    May 16, 2006
    Location:
    Central Florida!
    #12
    Activation was easy on a mac, but harder on a PC... many errors.....
     
  13. DiamondMac macrumors 68040

    DiamondMac

    Joined:
    Aug 11, 2006
    Location:
    Washington, D.C.
    #13
    I got a new number and activated on my sister's PC with 0 problems and it activated within 5 minutes.
     
  14. Diode macrumors 68020

    Diode

    Joined:
    Apr 15, 2004
    Location:
    Washington DC
    #14
    no activation fee for me. Just got my first iphone bill (my bill cycle ends on the 3rd) I was a existing customer though
     
  15. Sobe macrumors 68000

    Sobe

    Joined:
    Jul 6, 2007
    Location:
    Wash DC suburbs
    #15
    I activation was flawless on my PC.
     
  16. Lyle macrumors 68000

    Lyle

    Joined:
    Jun 11, 2003
    Location:
    Madison, Alabama
    #16
    Cool. I just knew that the last time I upgraded (replaced) my phone I had to pay an activation fee, and I assumed that that was the case for iPhone as well. Like ghall said, that's at least a few bucks I won't have to pony up when I finally purchase an iPhone. ;)
     
  17. ghall thread starter macrumors 68040

    ghall

    Joined:
    Jun 27, 2006
    Location:
    Rhode Island
    #17
    I have another quick question relating to the email. Does the iPhone email client sync email messages with Mac OS X Mail? The reason I'm asking is because the only way I've got Gmail to work correctly with Mail is to have Mail delete my email off the Gmail server after it downloads.
     

Share This Page