A little "click" sound when closing new 16" MBP case ...

[The Cockney Rebel]

Would this concern you?

Only had the laptop for a week or so, and I really can't be bothered with the "exchange game."

Do you think it's because it's brand new, and will "wear in" & stop?

Or would you return it?

 

[Apple Knowledge Navigator]

Would this concern you?

More to the point; does this concern you.

If it annoys you then exchange it, if not keep it. To me it sounds like it should wear-in if its a coil.

 

[The Cockney Rebel]

More to the point; does this concern you.

If it annoys you then exchange it, if not keep it. To me it sounds like it should wear-in if its a coil.

It's intermittent.

It irritates me, because it's a brand new, expensive devise.

I don't have much luck with new things, if you remember I got my M1 MBP refunded under consumer law because of a couple of issues.

What makes you think it would "wear in"?

Thanks for your response.

 

[Apple Knowledge Navigator]

It's intermittent.

It irritates me, because it's a brand new, expensive devise.

Exchange it then, problem solved.

What makes you think it would "wear in"?

I work in engineering and maintain/repair machines.

 

[The Cockney Rebel]

Exchange it then, problem solved.


I work in engineering and maintain/repair machines.

As stated before, I'm unlucky with new devices so my concern would be that there would be other issues with a replacement.

That's why I'm wondering if it will wear in and stop?

If I took it back, I'd just get my money back and go without.

What do you think could be causing it?

It's intermittent, as I said before.

 

[Apple Knowledge Navigator]

As stated before, I'm unlucky with new devices so my concern would be that there would be other issues with a replacement.

Then if you continue to believe in having back luck, you're not being rational. There is no conspiracy that means you're being given defective units, so you may as well exchange it if you're unhappy.

That's why I'm wondering if it will wear in and stop?

If I took it back, I'd just get my money back and go without.

That makes no sense since you obviously purchased the MacBook for a purpose. I would suggest researching this issue to see if it's widespread.

What do you think could be causing it?

The hinge has a collar that is, essentially, one large spring. It is taught enough to keep the display in a specific place when you move it, like a counter-balancing effect.

Of the few other moving parts around it is a magnet that acts as a sensor.

I'm not going to go into any further detail as I'm guessing you'll talk yourself into not buying another one, but the chances are that spring is loosening up/

 

[The Cockney Rebel]

Then if you continue to believe in having back luck, you're not being rational. There is no conspiracy that means you're being given defective units, so you may as well exchange it if you're unhappy.


That makes no sense since you obviously purchased the MacBook for a purpose. I would suggest researching this issue to see if it's widespread.

The hinge has a collar that is, essentially, one large spring. It is taught enough to keep the display in a specific place when you move it, like a counter-balancing effect.

Of the few other moving parts around it is a magnet that acts as a sensor.

I'm not going to go into any further detail as I'm guessing you'll talk yourself into not buying another one, but the chances are that spring is loosening up/

I appreciate your advice.

And I’m not being irrational or believe there’s some kind of conspiracy theory against me.

I genuinely am unlucky when buying new things.

This noise is intermittent.

So, just a final question:

Do you think it’s because it’s new, and therefore “tight,” thus will “wear in” over time and stop?

Don’t be harsh with your responses, please. I’m just reaching out for advice.

Thanks.

 

[Apple Knowledge Navigator]

I genuinely am unlucky when buying new things.

For you to be genuinely unlucky would mean that you must be at some sort of disadvantage when purchasing a product. You haven't said otherwise, so your luck is the same as everyone else's

This noise is intermittent.

This adds more credence that it's the spring. But again, without information on how the lid is being closed (where, force, timing), we can't help.

Do you think it’s because it’s new, and therefore “tight,” thus will “wear in” over time and stop?

Personally, if I was in the refund period I would just swap it as I live near an Apple Store. But I wouldn't be concerned either way as I work with mechanical things day in/out.

Don’t be harsh with your responses, please. I’m just reaching out for advice.

I'm not being harsh, I'm being objective.

I appreciate you that you obviously enjoy the Mac community and that's great, but threads like this make me wonder whether you could have performed a lot more research - and then used your own judgement - before posting. That would provide the forum with a lot more information to actually help you. We don't know some very basic things, such as the config of your unit, when it was purchased, etc.

 

[The Cockney Rebel]

For you to be genuinely unlucky would mean that you must be at some sort of disadvantage when purchasing a product. You haven't said otherwise, so your luck is the same as everyone else's


This adds more credence that it's the spring. But again, without information on how the lid is being closed (where, force, timing), we can't help.


Personally, if I was in the refund period I would just swap it as I live near an Apple Store. But I wouldn't be concerned either way as I work with mechanical things day in/out.


I'm not being harsh, I'm being objective.

I appreciate you that you obviously enjoy the Mac community and that's great, but threads like this make me wonder whether you could have performed a lot more research - and then used your own judgement - before posting. That would provide the forum with a lot more information to actually help you. We don't know some very basic things, such as the config of your unit, when it was purchased, etc.

So if it is the spring, will the noise stop over time?

I close the lid gently, from the centre (I'm very careful with my devices.)

A few days ago, I was testing, and when closing slowly the noise would occur. If I closed the lid faster, the noise wouldn't be heard. Would this extra information help you to in your diagnosing/advise?

I have mental health issues, and find it difficult returning things and having to go through the process of testing all over again. Other than this noise (which is intermittent) the laptop appears to have no other issues. Including my biggest bugbear ... dead pixels.

So, bottom line, do you think the noise will stop over time?

 

[dantay]

Would this concern you?

Only had the laptop for a week or so, and I really can't be bothered with the "exchange game."

Do you think it's because it's brand new, and will "wear in" & stop?

Or would you return it?

View attachment 1931767

If you otherwise like the device I would return and replace, I too have bad luck on first time Apple purchases in general.

If the second unit does it I’d sit this one out.

Good luck finding a “good” unit.

 

[Apple Knowledge Navigator]

So if it is the spring, will the noise stop over time?

Impossible to predict, sorry. But given the hinge mechanism won't be made from a soft metal, I think it's safe to assume that any wear over time will be minor. I wouldn't be too concerned.

So, bottom line, do you think the noise will stop over time?

As above.

 

[The Cockney Rebel]

If you otherwise like the device I would return and replace, I too have bad luck on first time Apple purchases in general.

If the second unit does it I’d sit this one out.

Good luck finding a “good” unit.

I knew I’m not the only one with Apple products, and issues.

Thanks for the advice.

 

[laptech]

All i hear is a 'thud' when the lid fully closes, even with volume up full i hear no 'little click'

 

[The Cockney Rebel]

All i hear is a 'thud' when the lid fully closes, even with volume up full i hear no 'little click'

It’s definitely there, buddy.

 

[Love-hate 🍏 relationship]

Is there any other problem ? Keyboard ,display ,blooming ,color shift ,heat,battery,performance ,speakers ?

If not ,please keep it.i know exactly how you feel ,I'm rn in the process of returning one out of 2 MBP ,and it's a pain

Do yourself a favor and keep this one ,u might have real troubles with the next one ,and you'll also lose time at exchanging them

Best of luck

 

[The Cockney Rebel]

Is there any other problem ? Keyboard ,display ,blooming ,color shift ,heat,battery,performance ,speakers ?

If not ,please keep it.i know exactly how you feel ,I'm rn in the process of returning one out of 2 MBP ,and it's a pain

Do yourself a favor and keep this one ,u might have real troubles with the next one ,and you'll also lose time at exchanging them

Best of luck

That’s kind of what I’m thinking.

Other than this intermittent noise, it’s kind of perfect.

There was another issue when I first got it, but that’s been sorted.

You’re exactly right: The drama of resetting the device, visiting the Apple Store, exchanging, then getting home to find a worse issue is just too much.

So you reckon I should just keep it?

Do you think it’s because it’s new, and something is ‘tight” & needs wearing in?

What was wrong with your unit that you returned?

Thanks for your constructive response.

Appreciated.

 

[The Cockney Rebel]

All i hear is a 'thud' when the lid fully closes, even with volume up full i hear no 'little click'

It happens at about 3 seconds in.

 

[Love-hate 🍏 relationship]

That’s kind of what I’m thinking.

Other than this intermittent noise, it’s kind of perfect.

There was another issue when I first got it, but that’s been sorted.

You’re exactly right: The drama of resetting the device, visiting the Apple Store, exchanging, then getting home to find a worse issue is just too much.

So you reckon I should just keep it?

Do you think it’s because it’s new, and something is ‘tight” & needs wearing in?

What was wrong with your unit that you returned?

Thanks for your constructive response.

Appreciated.

I think you should keep it

What was the issue you had at first may I ask?

I honestly don't know exactly what it is but I think it's likely you'll encounter even worse things with another unit so...

Lol the reason I requested an exchange was simply because the feel of the keyboard was rly worse compared to many units I tried in store...and since i type a lot,the kb does matter for me . basically there are two kind of kb,one with longer travel ,softer,smoother.

Another with shorter key travel,not as smooth,pretty dry/crisp



I got the second one .the other unit is unfortunately not much better (it is ,but just a tad...but its display looks yellowish to me ,ever seen that?)

Oh and also i had some weird noise in the first unit in certain circumstances,but I opened the Mac back and saw.nothing so idk ...

See,in my situation,i don't know which to keep ,and that's a pain

Fwiw the second Mac performs better in Geekbench,but by..1-2%...like in Geekbench CPU i have a score of 10 020 ,while the other sits at around 9900

Base model 8 cores

 

[The Cockney Rebel]

I think you should keep it

What was the issue you had at first may I ask?

I honestly don't know exactly what it is but I think it's likely you'll encounter even worse things with another unit so...

Lol the reason I requested an exchange was simply because the feel of the keyboard was rly worse compared to many units I tried in store...and since i type a lot,the kb does matter for me . basically there are two kind of kb,one with longer travel ,softer,smoother.

Another with shorter key travel,not as smooth,pretty dry/crisp



I got the second one .the other unit is unfortunately not much better (it is ,but just a tad...but its display looks yellowish to me ,ever seen that?)

Oh and also i had some weird noise in the first unit in certain circumstances,but I opened the Mac back and saw.nothing so idk ...

See,in my situation,i don't know which to keep ,and that's a pain

Fwiw the second Mac performs better in Geekbench,but by..1-2%...like in Geekbench CPU i have a score of 10 020 ,while the other sits at around 9900

Base model 8 cores

Here’s a thread I made on the initial issue, buddy:

New 16” MBP: Small “chips” on edges of screen …

I noticed it as soon as I’d reached the desktop. I intend to return it, and it’s already boxed up. Would you just keep it, or return it? I get sick of the Apple “return game” as it’s just a lottery, and I don’t know if I can be bothered. What would you do? I’m surprised it made it past QC...

forums.macrumors.com

 

[Love-hate 🍏 relationship]

Here’s a thread I made on the initial issue, buddy:

New 16” MBP: Small “chips” on edges of screen …

I noticed it as soon as I’d reached the desktop. I intend to return it, and it’s already boxed up. Would you just keep it, or return it? I get sick of the Apple “return game” as it’s just a lottery, and I don’t know if I can be bothered. What would you do? I’m surprised it made it past QC...

forums.macrumors.com

Have a pic ? I think i also had this lol

How about the rest,kb,yellow tint btw?

 

[The Cockney Rebel]

Have a pic ? I think i also had this lol

How about the rest,kb,yellow tint btw?

I tried taking a picture, but couldn't quite get one.

Having said that, I never made much effort, because I'm sick of getting Apple products with issues (my new AirPods Pro for example, the case is losing charge when not in use & the buds are constantly showing as charging, even though they are at 100%) so I just boxed it up for return!

However, I got it back out again (I really couldn't be bothered with the Apple exchange game) and gently massaged what looked like chips, and they faded away.

It must have been simply that the outer display wasn't completely stuck down?

Try it with yours, if you have the same issue. Use a microfibre cloth (I used the black one, that used to be supplied with all Macs) and I massaged the areas away.

Here's irony for you: After I completed that last sentence, I closed the lid and heard the feint noise. Closed it several times more, and never heard a thing. I truly hope it's just because it's new, and it just needs wearing in/loosening up?

I know you've already answered this, but I have to ask again: Would you just keep it?

No other issues: Good screen with zero dead pixels (which is a miracle!) good speakers, good everything, really.

 

[laptech]

It’s definitely there, buddy.

I put some headphones on so I could hear it and yes I could now hear it, it sounds like someone is cracking their knuckles, you know, like in movies where you get some bad guy who's about to kick some butt and they hold their hand into a fist and use the other one to crack their knuckles.

Well i've fixed many a laptop over the years and never heard a click like that. Normally when the machine is new, the hinge will make a squeaking sound due to the hinge being stiff and it needs to be worn it. On your machine it sounds like a washer in the hinge is catching on something or the hinge itself is catching on the plastic. If this was a non-apple machine I would have advised to get it repaired but as it is Apple and I do not know how the hinge mechanism works on these new macbooks, I can't properly advise you.

 

[The Cockney Rebel]

I put some headphones on so I could hear it and yes I could now hear it, it sounds like someone is cracking their knuckles, you know, like in movies where you get some bad guy who's about to kick some butt and they hold their hand into a fist and use the other one to crack their knuckles.

Well i've fixed many a laptop over the years and never heard a click like that. Normally when the machine is new, the hinge will make a squeaking sound due to the hinge being stiff and it needs to be worn it. On your machine it sounds like a washer in the hinge is catching on something or the hinge itself is catching on the plastic. If this was a non-apple machine I would have advised to get it repaired but as it is Apple and I do not know how the hinge mechanism works on these new macbooks, I can't properly advise you.

Thanks for taking the time.

If you were me, would you keep it or return it?

Other than this intermittent noise, the unit has no other issues.

 

[laptech]

Thanks for taking the time.

If you were me, would you keep it or return it?

Other than this intermittent noise, the unit has no other issues.

If it were me, return it.

The hinge could be catching on something and thus over time the thing it is catching on will wear down and no more clicking OR the clicking could be an indication that the hinge is going to or is about to fail.

Not worth the risk in my opinion, return it to be on the safe side.

 

[Love-hate 🍏 relationship]

I tried taking a picture, but couldn't quite get one.

Having said that, I never made much effort, because I'm sick of getting Apple products with issues (my new AirPods Pro for example, the case is losing charge when not in use & the buds are constantly showing as charging, even though they are at 100%) so I just boxed it up for return!

However, I got it back out again (I really couldn't be bothered with the Apple exchange game) and gently massaged what looked like chips, and they faded away.

It must have been simply that the outer display wasn't completely stuck down?

Try it with yours, if you have the same issue. Use a microfibre cloth (I used the black one, that used to be supplied with all Macs) and I massaged the areas away.

Here's irony for you: After I completed that last sentence, I closed the lid and heard the feint noise. Closed it several times more, and never heard a thing. I truly hope it's just because it's new, and it just needs wearing in/loosening up?

I know you've already answered this, but I have to ask again: Would you just keep it?

No other issues: Good screen with zero dead pixels (which is a miracle!) good speakers, good everything, really.

I would keep it .i would .i would keep it .I'd keep it

But you do you