A MacBook Pro Is Considered An iPhone according to iTunes?

Discussion in 'MacBook Pro' started by John55455, Mar 22, 2012.

  1. John55455, Mar 22, 2012
    Last edited: Mar 22, 2012

    John55455 macrumors member

    Joined:
    Mar 17, 2012
    #1
    I'm trying to download Zombieland on my MacBook Pro from iTunes in the purchased section.

    I could download Pirates Of Carribean from the purchased section but when I tried Zombieland a window popped up which said

    "This item cannot be downloaded on this network
    You must connec to a wi-fi network or download it only your computer.

    Umm hello Apple I'm both on a computer and using a wi-fi network.

    Any solutions?
     
  2. KenGTL macrumors newbie

    Joined:
    Mar 22, 2012
    #2
    Same here

    i started having the same problem just about an hour ago...rebooted the mac, tried on an AppleTV, rebooted the network..same...must be on the Apple side of things.
     
  3. RayWT macrumors newbie

    Joined:
    Mar 22, 2012
    #3
    Same on my macMini

    I was able to buy a song but I get the same message

    This Item Cannot Be Downloaded on This Network
    You must connect to a Wi-Fi network or download it on your computer.

    I too am on a computer and attached to a network

    Same problem on my apple TV

    Tried: Restarting Computer, Digital modem and TimeCapsule
    Also upgraded to iTunes 10.6

    Have not updated the firmware on Time Capsule or Apple TV
     
  4. geomaterials macrumors newbie

    Joined:
    Mar 22, 2012
    #4
    me too

    Same thing just happened to me. I tried it on two different computers (imac and macbook pro) and got the same thing. Pretty annoying.
     
  5. reecepotts macrumors newbie

    Joined:
    Mar 22, 2012
    #5
    You must connect to a Wi-Fi network or download it on your computer.

    Having the same problem. Must be on Apple's side. Macbook Pro and iPhone 4.
     
  6. sjsharksfan35 macrumors newbie

    Joined:
    Mar 22, 2012
    #6
    Same problem

    Same problem except it is on my Ipad and Iphone. I am definitively connected to a wifi network and not 3g.
     
  7. hellbound, Mar 22, 2012
    Last edited: Mar 22, 2012

    hellbound macrumors newbie

    Joined:
    Mar 22, 2012
    #7
    I stumbled across this thread via google and signed up to reply.

    I'm currently having the same exact issues on my apple TV (ethernet), desktop PC (ethernet), and iPhone 4 (wifi).

    I tried a number of things troubleshooting the appletv.
    I reset the modem and router. Reset the apple TV to factory. Tried both wifi and ethernet. Ensured that the IP address assigned via DHCP was correct to the apple tv (it was - i use static DHCP).

    after that I went down to my PC and that's when I realized all of my devices were affected, I even tried logging in with my wife's apple id to download a free TV episode and I got the same error message.

    oddly enough both itunes and the PC icloud utility prompted me to login which never happens.

    I'm on hold with applecare. the guy is talking to a "network" person now.

    ETA: this is a known problem. the itunes store is having "issues". they hope to correct it in the next few hours, but there is no definite timeline.
     
  8. John55455 thread starter macrumors member

    Joined:
    Mar 17, 2012
    #8
    Haha thanks for saving me from troubleshooting. You guys have already covered everything that I would've tried.

    It's now prompting me to log in very often.
     

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