This is the WRONG way to do it.
That's one way to look at it, and it's valid. But it's also valid to say that the computer in question is poorly designed.
(It's also valid to say that anybody who thinks you can determine "right way" and "wrong way" by counting key presses and mouse clicks is a frigging loon, but that's neither here nor there.)
Let's start at the beginning. Let's say I have a Gmail account, and I want to send somebody an email. First, I have to
be aware that Gmail is my email provider. That sounds nitpicky, but think about it this way: If I want to make a telephone call, I don't have to consciously remember that Telco Inc. (or whatever) is my telephone service provider. Regardless of who I send my bill to, the phone
works precisely the same way.
So first, I have to be all "email = Gmail" in my head. Then I have to remember that Gmail's Web site address is "gmail.com." Not a hard thing to do, for sure, but it's a step.
Then I have to
completely jump tracks and be all, "email = Gmail = gmail.com = Web site." (Assume I'm not using Mail or Mailplane or some other dedicated application; I'm using your example for this.) Once I get to this step, I have to make the connection that "Web site = Safari." Except it's not that simple, because maybe it's not Safari I should be looking for. Maybe it's Firefox or whatever. So it's really "Web site = Web browser = browser of choice," which for sake of argument we'll say is Safari.
Okay. Now I've gone through the thought process that takes me from "I want to send an email" to "let me click this icon that's totally unrelated in every way to email, because that's what's necessary to get me to the email-sending screen."
But wait! I'm not done! I mean, unless I've gone out of my way to configure my browser-of-choice to show me Gmail automatically when it opens (which is an option, of course), I have to get to Gmail somehow. How do I do that? Do I type in "gmail.com" in the little boxy thing? Do I type "gmail" or "gmail.com" or "google mail" in the
other little boxy thing? Or did I preconfigure my browser to have a Gmail
um
*thingy. Bookmark, shortcut, whatever it's called in this particular browser.
Whichever one of those I choose, I'm finally at Gmail, and I can finally hit the "compose mail" thingy.
None of these things is difficult. But of all those discrete steps, precisely zero are related in any way to "send," "mail," the identity of the person to whom you want to send the mail, or the content of the mail you intend to send. It's all very over-the-river-and-through-the-woods, when all I want to see Grandma.
Again, compare it to a telephone. In the old days, it was "find or remember number, find phone, dial number." You had to have the number, and you had to have access to a phone, but it was still fewer discrete steps. Today it's more often "remove phone from pocket, locate friend's name in list." That's two fewer steps: You don't have to deal with phone numbers directly, and you don't have to go out of your way to locate and negotiate for the use of a telephone. Unless you've lost yours, obviously, but whatever.
My point: When you want to make a phone call, every action you perform that's not talking on the phone to your friend is a wasted action. Maybe a necessary one, but wasted nonetheless, because you're not doing what you intend to do. You're
preparing to do what you intend to do. We should minimize those preparation-type steps.
If you want to send an email, every action that's not "type the email" is a wasted action, and should be minimized.
It's arguably true to say that you use your computer "right" and your wife uses it "wrong," if your criteria for right-and-wrong revolve around counting the clicks or whatever. But it's far more correct to say that both your computer and hers suck, and should be improved to have fewer preparatory steps. The iPhone/iPad model is a good one here; if you want to send (or read) mail, you touch the "mail" icon, and you're there.
Microsoft did one particular thing very, very right back in the day, and it's kind of a shame it didn't work out: They put an icon on the screen that said "Internet." (Admittedly it said "Internet Explorer," but at least they were on the right track.) You want the Internet? Touch the "Internet" icon. That was good. Unfortunately we're still living in an era where people are
aware that such things as Web browsers exist, and have (god help us)
preferences about them. We haven't gotten away from that nonsense yet, but give us a few years. We'll get there.