Hello, my name is Ofir sheiner, I live in Israel and work as a law intern. I would like to share with you a very frustrating case that I have recently undergone. I'm an avid fan of Apple, I've bought your various devices all my life and I've been very pleased. BUT, About two months ago I've purchased the new iPhone X, I was so excited about it that I was willing to pay for it my whole month's salary! However, my luck was not with me and after the iPhone was close to the Jacuzzi (not in the water although it should be durable !!) and water entered the cameras. On the verge of crying, I called the shop where I purchased the device (Ivory), who told me that there was no warranty for water damage, and that if I sent it for repair it would take up to 48 hours !! (Which can cause more serious damage with the water). So I decided to take it to a phone lab. The guy opened the iPhone and discovered a good deal of water in it! He cleaned all the water and said it was very illogical that a device that was supposed to be durable would react like this to water. After he closed the iPhone, the device was left with two lines the middle (green and pink). Now we are trying to think about how to deal with the new problem, all of this when I do not know what the future state of the device !!! I've purchased such an expensive device, which is supposed to be the best technology, and now I am supposed to expect a miracle that will make it survive. Any suggestions????