Can anyone help me to understand why I am receiving documents/files emailed to me from abroad and when I open them they are in a language that is unreadable. I am using Word for Mac. What do I have to do to convert text to something that is readable? Sorry for being SO basic!
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A real beginner feeling really thick
- Thread starter Jintymac
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Do you know who is sending them? Are they sent in the original foreign language? As far as I know there isn't a translator for Macs.
Google's translation maybe of some help:
http://translate.google.co.uk/?hl=en&tab=wT#
Google's translation maybe of some help:
http://translate.google.co.uk/?hl=en&tab=wT#
The Thick one....new to this game!
Hello Sorry should be clearer....the files are not in a foreign language sorry. I am sure its not HTML but it is certainly digits and widgits etc. and not actual words. So I sent the user a document and he sent me back the doc attached to an email and when I open it - it is unreadable as words. Hope you can help.
Hello Sorry should be clearer....the files are not in a foreign language sorry. I am sure its not HTML but it is certainly digits and widgits etc. and not actual words. So I sent the user a document and he sent me back the doc attached to an email and when I open it - it is unreadable as words. Hope you can help.
What application were the documents produced in? Maybe your Mac can't open them properly. Can the sender send them as PDFs?
A real beginner
Hi there.....I am producing the documents in Mac for Word as a PDF. Emailing the doc overseas as an attachment. The doc is being read/ amended and then returned and thats when I discover its all gobbildygook. This has happened previously and we have asked him to use PDF format but I guess I am just wondering if there is some sort of convertor that we should know about rather than go back to sender and admit we cannot open the doc.
Thanks for your time but if it is simply that we have to stress everything has to go back and forth as PDF then that will have to do. Appreciate your prompt responses!!
Hi there.....I am producing the documents in Mac for Word as a PDF. Emailing the doc overseas as an attachment. The doc is being read/ amended and then returned and thats when I discover its all gobbildygook. This has happened previously and we have asked him to use PDF format but I guess I am just wondering if there is some sort of convertor that we should know about rather than go back to sender and admit we cannot open the doc.
Thanks for your time but if it is simply that we have to stress everything has to go back and forth as PDF then that will have to do. Appreciate your prompt responses!!
Have you tried verifying your fonts? And resolving any font duplicates? (Google can help you with these.)