a struggle with apple care but new i5 is in!

Discussion in 'iMac' started by bas-macfan, Sep 7, 2010.

  1. bas-macfan macrumors member

    Joined:
    Jun 9, 2010
    #1
    I bought a 2009 quad i5 in june. The seagate disk was making me mad! After long calls with apple care (sorry, no hardware issue, nothing we can do) a verry nice person offerd a replacement.

    Happy as I was, waited for a long time. Nothing happend. Her manager did not agree with te replacement. A 2009 for a 2010 iMac. I could send my old iMac back, money back and buy a 2010 iMac. You can imagine, I was not pleased at all. No service

    After a few e-mails (a lot!) they agreed to replace..... and today it came in! It is stunning! Thank God for a clear and bright screen with no issues.

    The new HDD a WD not a Seagate is quit but not silent. But something I could really life with.

    After all the hassle, Apple, thank you for a beautiful iMac!
     
  2. DannyBres macrumors 65816

    DannyBres

    Joined:
    Oct 30, 2007
    Location:
    UK
  3. aliensporebomb macrumors 68000

    aliensporebomb

    Joined:
    Jun 19, 2005
    Location:
    Minneapolis, MN, USA, Urth
    #3
    Facts

    Hard drives will make noise as they are a mechanical device.

    If you wanted a perfectly silent device you should have just specced it with SSD drives as they won't make noise.

    However, the computer has multiple fans and a CD drive inside it and they can all make noise too.

    At any rate, congrats on the new replacement machine!
     
  4. bas-macfan thread starter macrumors member

    Joined:
    Jun 9, 2010
    #4
    @ Dannybres

    Yes the grumbling. @alien.. Yes it still makes sound but not as bad as the Seagate. It was really awful!
     
  5. DannyBres macrumors 65816

    DannyBres

    Joined:
    Oct 30, 2007
    Location:
    UK
    #5
    my seagate is quite annoying too! Think ill swap it out for a WD 2TB when i install an SSD in 12 months
     

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