A Tale of Three MBAs and a Printer

[Buadhai]

The MBAs
• M2 MBA 15"
• M3 MBA 15"
• M4 MBA 13" (brand new this week)

All three are running Tahoe and have the latest printer drivers installed

The printer
• Epson L360 Series (USB inkjet)

The M2 and M3 MBAs can print to the Epson printer.
The M4 MBA cannot print to the Epson printer.

All three MBAs can print to Canon and Brother Wireless printers

The M4 seems to start to print to the Epson, but gets stuck forever on "Sending data to printer"

What we've tried:

• Reset the printing system
• Remove and reinstall the printer
• Reboot the M4
• Turn off and unplug the printer, wait a bit, start up again

Nothing has worked. Any ideas?

 

[poorcody]

Tough one. Did you try the other USB port on the M4?

 

[Buadhai]

Tough one. Did you try the other USB port on the M4?

Yes, I did. The Epson printer shows up as a USB 3.1 device in system info.