A Text From 02 To Say Sorry!?

Discussion in 'iPhone' started by Nipz, Jul 28, 2009.

  1. Nipz macrumors 65816

    Nipz

    Joined:
    Nov 1, 2006
    Location:
    UK
    #1
    I just got a text from 02 saying they charged me for data when i was abroad that i didnt use and will refund me on my next bill.

    [​IMG]

    Anyone else yet this?
     
  2. ChazUK macrumors 603

    ChazUK

    Joined:
    Feb 3, 2008
    Location:
    Essex (UK)
    #2
    Have you checked your bill to see how much this error is?

    Glad you're getting it back regardless!
     
  3. Nipz thread starter macrumors 65816

    Nipz

    Joined:
    Nov 1, 2006
    Location:
    UK
    #3
    Just checked and it was 0.50p!!!
     
  4. ChazUK macrumors 603

    ChazUK

    Joined:
    Feb 3, 2008
    Location:
    Essex (UK)
    #4
    Nothing too bad then, imagine if it was a hundred quid or something! :eek:

    At least they've owned up to it.
     
  5. aprofetto macrumors 6502a

    aprofetto

    Joined:
    Dec 19, 2008
    Location:
    Hamilton, Ontario
  6. Nipz thread starter macrumors 65816

    Nipz

    Joined:
    Nov 1, 2006
    Location:
    UK
    #6
    Yea was impressed!!
     
  7. alFR macrumors 68020

    Joined:
    Aug 10, 2006
    #7
    I got that too, which is a bit odd given I've not been abroad since 3.0 came out...
     
  8. stridemat Moderator

    stridemat

    Staff Member

    Joined:
    Apr 2, 2008
    Location:
    UK
    #8
    I received a 15p data charge while I was abroad, even though data roaming was off so it would not connect. I wonder if it is an error with the O2 system?
     
  9. Nipz thread starter macrumors 65816

    Nipz

    Joined:
    Nov 1, 2006
    Location:
    UK
    #9
    Have you not got the same text?

    02 blame it on the 3.0 software!
     
  10. stridemat Moderator

    stridemat

    Staff Member

    Joined:
    Apr 2, 2008
    Location:
    UK
    #10
    I have not received a text but Im sure that I did not use any data while abroad. My phone was off most the time, and only used it for skype when near a WiFi hotspot.

    It it was a little more money I might ring up and complain, its not worth the phone call for 15p
     
  11. instaxgirl macrumors 65816

    instaxgirl

    Joined:
    Mar 11, 2009
    Location:
    Edinburgh, UK
    #11
    I got a similar text once. I'd had a horrible rip off operator before and I kept hitting my friend and being all "O2 says they're SORRY?! THEY'RE SORRY!"

    Was way too overexcited :eek:
     
  12. FXT 1 macrumors 6502

    Joined:
    Jul 14, 2009
    Location:
    UK
    #12
    Haha, well observed!! I was gonna say so myself!! :p
     
  13. Nipz thread starter macrumors 65816

    Nipz

    Joined:
    Nov 1, 2006
    Location:
    UK
    #13
    ;)
     

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