Wow, so i get home from school on friday and i try and play and nice game of halo on xbox live. The internet FAILS. My mom calls and tells me they accused her of making a payment, but she really did that that they were going to restore the account in 24 hours. As if that's not bad enough, we waited 24 hours, nothing. 30 hours, nothing. We call verizon support; they aren't there to help, apparently they are only open monday-friday even though verizon support boasts "24/7 support" through the same number. Even on sunday, they still failed. Horrible service. So thanks to verizon my internet was down for the weekend, therefore making it the most boring weekend ever. Verizon all around has a horrible way of service. They put you through a robot that will make you shout at when you call, and half the time the internet breaks down or slows for no reason. If you are getting a internet plan, DONT STICK WITH VERIZON.