Unnamed Cosmosent representative,
As an outsider looking in I have to note that you're seriously hampering your efforts with your communication style and strategy on the App Store, your website and elsewhere. If your financials allow it I recommend you hire someone with experience in tech copywriting and if possible, public relations and social media, to be your company's voice. If you believe you already have that position covered, I'm respectfully telling you that they're either not up to the task, or someone with insufficient experience in this discipline is micromanaging them with unfortunate results.
If your current communication strategy is in line with your public image playbook, I recommend you rewrite the playbook. Your communication doesn't have to be stuffy corpspeak, but however you have internally described your current style ('approachable', 'accessible', 'down-to-earth', etc) it's coming off as confused and juvenile. Some examples of this follow.
On the style front, quotation marks are commonly used to quote something or to highlight jargon. If it's not immediately obvious that they're being used in that context, then – especially on the internet – they're easily taken in an ironic or mocking capacity. You don't want to use them the way you're using them:
...we've decided to file an "official" bug report... (source: this thread)
Reads as: "I despise this method of solving problems and would rather just complain on the internet"
...bug in "at least" the A12 processor... (source: this thread)
Reads as: "I don't know how quotation marks work"
...Photosets has the fixes "applied"... (source: this thread)
Reads as: "there isn't an actual fix, I'm just saying there is"
Cosmosent "Company" (source: your website)
Reads as: "this isn't a real company"
..."we predict" two things will occur... (source: this thread)
Reads as: "I'm just pulling this stuff out of my backside"
Likewise, in the English language first letter capitalization is most commonly used with proper nouns, at the beginning of a sentence and as styling in headlines. Capitalizing first letters willy-nilly comes off as uneducated, which is especially problematic when you are communicating as a business entity:
...we've decided to File an "Official" Bug Report... (source: this thread)
...Simple & Straight-forward... (source: this thread)
...believe to be an Extremely Serious Hardware Bug. (source: this thread)
...become Common Knowledge... (source: this thread)
...Two Key Reasons... (source: this thread)
And finally, center-alignment is commonly used to make short pieces of text more prominent within a contained layout, for instance in business cards or restaurant menus. When applied to longer text such as your company's entire website it not only comes off as amateurish but also makes it more difficult to read and comprehend the content.
On the strategy front I see several problems as well:
1) You refer to yourself in the plural on a discussion forum, where the expectation is that everyone is an individual even if they're using a nickname. It's possible your intention is to lend credibility to your business by referring to "us" and "our", but since your website offers no information on any individuals working for Cosmosent in any capacity – including yourself – you come off instead as putting legal and social distance between yourself and the company. Even if your concern is for employee privacy, at the very least the company's founder(s) should be listed and named
Presently the message you and your website are sending is that nobody is proud to be associated with the company and fears their future employment opportunities might be negatively impacted if they are found to have worked there. It's an unfortunate situation if true, but even if it isn't this perception undermines your credibility considerably
2) Rather than highlighting on your website satisfied customer testimonials (which, if they exist, you have access to as a developer regardless of App Store's algorithms) and glowing third-party reviews extolling the app's performance (which, if they exist, the reviewers will have brought to your attention), you're suggesting a link between publicizing your uncorroborated discoveries and the lack of promotion for your software:
"Please do NOT judge it by its lack of success in the iOS App Store ... If is FAR SUPERIOR to many apps that Apple has recommended in its iOS App Store" (source: your website)
"If you want to know Two Key Reasons why Apple will NOT currently promote Photosets, you've got it Right There" (source: your website)
Blaming others is a tactic commonly used by people who are unable to change with the times, or who do not have the necessary skills for a given task to begin with. Even if neither applies to you, this strategy is causing your business to be associated with these types of people
3) Your software was not created to allow your customers to work around a flaw or limitation in other software or hardware (the excellent Audio Hijack by Rogue Amoeba comes to mind), yet you are making the fact that your software works around such a perceived flaw a central element in your present PR strategy. This is problematic because if the flaw you highlight is found out to be imaginary, whatever credibility you might have had previously is gone (making it tempting to operate anonymously – see problem #1)
Your situation is no better if the flaw is verified and acknowledged. If it's not fixed by Apple, then other developers affected by it will implement their own workarounds and you no longer have an edge, real or imagined. In that case – and in the case that Apple does fix it – your software needs to once more appeal to customers solely on the execution of its primary purpose. Judging by what you're publicizing here, on your website and on the App Store, it's not doing great on its own merits
4) Finally, to expand on this flaw you purport to have discovered, you are concentrating on telling rather than showing. Traditionally when a flaw is discovered it is throroughly analyzed and documented, in order to fix it or work around it. You say you have implemented workarounds in your software, yet you have not publicized any proper data or analysis of the problem for other developers and researchers to verify
Instead you are spreading fear, uncertainty and doubt by suggesting Apple's market cap will plummet and there will be a hardware recall (source: your website) and grandstanding by falsely suggesting that no other company in the mobile industry has ever discovered something quite so significant (source: your website). I would suggest that the Spectre and Meltdown vulnerabilities alone were far more significant than this could be. Notably their discovery was not used by a developer to explain away their poor App Store performance