??? About 14 day return period

Discussion in 'iPad' started by Tikatika, Mar 17, 2012.

  1. Tikatika macrumors 6502

    Tikatika

    Joined:
    Mar 12, 2012
    Location:
    Northern California
    #1
    If you return a "new" iPad and receive a replacement, does the 14 day return period begin the day you receive the replacement, or is it still attached to when you received the original?

    Thanks in advance for your answers :)
     
  2. sclawis300 macrumors 65816

    Joined:
    Apr 22, 2010
    #2
    Probably depends on how they did the initial "return". Did they just exchange or did you get your money back and buy another one?
     
  3. Built macrumors 68020

    Joined:
    Oct 3, 2007
    Location:
    Los Angeles
    #3
    IIRC, at the Apple Store, the 14 day return window is determined by the original sale date, unless you completely RETURN the original item and then REPURCHASE a new one.
     
  4. Tikatika thread starter macrumors 6502

    Tikatika

    Joined:
    Mar 12, 2012
    Location:
    Northern California
    #4
    It was a pre-order. I live far away from an Apple store so this is through customer care. I am returning the original via pre-paid Fed Ex and when Apple receives it, they will send out a replacement. It is an exchange. Money was not refunded.
     
  5. Bobby.e macrumors 6502

    Joined:
    Mar 11, 2012
    Location:
    Kansas
    #5
    It will most likely be from the original date.
     
  6. aneftp macrumors 68040

    Joined:
    Jul 28, 2007
    #6
    "If you want to return an item, you can ship the item back to Apple, or bring it to any U.S. Apple Store for a full refund. For eligible Mac, iPad, iPod, and third-party products, you have up to 14 calendar days from the time you receive your item(s) to initiate a return."

    http://store.apple.com/us/help/returns_refund
     

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