??? About 14 day return period

[Tikatika]

If you return a "new" iPad and receive a replacement, does the 14 day return period begin the day you receive the replacement, or is it still attached to when you received the original?

Thanks in advance for your answers 🙂

 

[sclawis300]

Probably depends on how they did the initial "return". Did they just exchange or did you get your money back and buy another one?

 

[Built]

IIRC, at the Apple Store, the 14 day return window is determined by the original sale date, unless you completely RETURN the original item and then REPURCHASE a new one.

 

[Tikatika]

Probably depends on how they did the initial "return". Did they just exchange or did you get your money back and buy another one?

It was a pre-order. I live far away from an Apple store so this is through customer care. I am returning the original via pre-paid Fed Ex and when Apple receives it, they will send out a replacement. It is an exchange. Money was not refunded.

 

[Bobby.e]

It was a pre-order. I live far away from an Apple store so this is through customer care. I am returning the original via pre-paid Fed Ex and when Apple receives it, they will send out a replacement. It is an exchange. Money was not refunded.

It will most likely be from the original date.

 

[aneftp]

"If you want to return an item, you can ship the item back to Apple, or bring it to any U.S. Apple Store for a full refund. For eligible Mac, iPad, iPod, and third-party products, you have up to 14 calendar days from the time you receive your item(s) to initiate a return."

http://store.apple.com/us/help/returns_refund