About Apple's replacement program...

Discussion in 'MacBook Pro' started by DDar, Aug 17, 2008.

  1. DDar macrumors 6502

    DDar

    Joined:
    Dec 9, 2007
    #1
    I know Apple frequently replaces laptops with new ones if yours fails, so my question is, what'll they do once the new MBPs come out and the old MBPs fail (assuming that the GPU issue DOES strike us all)? Will they just replace it with the new model if you're under warranty or Applecare? I mean, they can't quite give you a refurb one when you payed full price, right? =/
     
  2. Benjamindaines macrumors 68030

    Benjamindaines

    Joined:
    Mar 24, 2005
    Location:
    A religiously oppressed state
    #2
    They will give you a new logic board. If the entire system needs to be replaced, then it depends on the genius (some will give you the same model, assuming they can still get it, and some will give you a new machine with close matching specs).
     
  3. robbieduncan Moderator emeritus

    robbieduncan

    Joined:
    Jul 24, 2002
    Location:
    London
    #3
    Apple keep stock of parts including logic boards to repair "old" machines for years after new ones become available. In most cases they will repair the machine with like-for-like parts.
     
  4. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #4
    They will only replace the whole machine if the problem can't be repaired or it required multiple repairs.
     

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