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Discussion in 'Mac Pro' started by AJ Muni, Apr 10, 2006.
Just got my mbp..and i cant click into it to see information...!!! any1 have any idea why??
Is there an app named System Profiler in your Utilities folder? Have you tried repairing permissions?
I'm sorry I meant to say that I cant click on "More info...
AFTER clicking on "About this mac"..This mbp is about 4 1/2 hours old...i just got it today..i just repaired and nothing..
Yeah, that's what I assumed.
The More Info button is a link to System Profiler. I don't think it works if System Profiler has been removed from the Utilities folder which is why I asked if you could see yours there. If it is there, open it up to make sure it's working properly too.
yeap your right i went into utilities> but NOTHING is in there under system profiler any other suggestions?
Have you tried to find the program via Spotlight? This would be the easiest way to find it if it's somehow been misplaced. Then you can move it to the proper location.
Edit: Beat ya lilstewart
Wait are you sure?
OK, just make sure it's no where else.
Spotlight it. If you can't find it, uh, you may have to reinstall the OS just to get that back.
Are you sure you didn't touch it?
Tried all solutions and nothing. I'm currently on the phone with an apple care specialist (you kno i gotta take advantage of the free 90 day phone support).. Yeah this is real weird.
Edit: Well they said i gotta reinstall the OS. w/e guess this is only solution...
Or you can use pacifist to get the system profiler app off your install disk.
Sounds like a plan...I will try it when i get home. Thanks laser
pacifist will help you,
i once deleted my complete utilities folder and had already emptied my trash when i found out. with pacifist it was easily reinstalled.
But you needed to have the install disk in right?
yep, you'll need the installation disc, pacifist can be found here, it's shareware.
If you really didn't touch the missing app, I would not advise you to try and extract only that from the install DVD. You should do a full clean install. Who knows what else could be missing/corrupt that could cause problems in the future when you've got valuable files saved on the machine. I think it would be better to just reinstall the whole OS and have a fresh machine.
Take a snap shot so we all can see what it looks like!
Well after calling apple support the tech said the best thing to do was reinstall the os, but in a certain way that all my information wouldnt get erased. the word he used started with the letter "A"..i wanna say acquire or something like that...But this pacifist solution seems much quicker and easier..
Archive and install.
But as ITASOR points out, if you didn't delete System Profiler on your own, there could be something more seriously wrong with your system...it's a weird problem to have. It's not always about the quicker and easier way...it's about making sure your system is running correctly.
I dont kno but im thinking that i might of deleted something. After migrating all my information from my old pbook, i think i might have deleted something, but not too sure
Yeah, I'd use Pacifist but keep in mind that you may have to reinstall at some stage. Still, I wouldn't bother doing reinstalling just yet.
well i reinstalled and now it works. thanx for all the support peeps!
Go back and see what else is in your utilities folder...there was someone else who posted with an MBP who was missing a lot of utilities folder items. I'm wondering if there were some MBPs that were shipped with defective images of OS X on the drive? If there's more stuff missing, then going back and getting it, one item at a time, with Pacifist, seems like it would really suck. And that re-installing OS X would be advised......
Wow..Yet another issue with MBP's. Luckily this one can be fixed on the user end. I would definitely do a screen shot of the utilites folder and posted here. If you are missing more items then I would recommend a re-install like most have said. I personally do a clean of the HD when I get a new mac since I feel it's much better as I put back whatever I want. A lot of drivers and languages are just extra space for most. Just pick out what you will use.