I'm fed up with the new scanner I bought. It works once in a while but usually produces an error messages instead. I can't tell if it's a hardware or software problem. The scanner software has acted up (refusing to initialize) all but 3 times out of dozens of attempts to use it. I can't tell why it worked those 3 times and it hasn't worked for a week despite all of my experiments. Here are the facts... Platform: MacBook Pro, Snow Leopard Scanner: Epson Perfection V300 Error: Almost all of the time (100% of the time lately) I get this when I launch the scanner software supplied with the scanner: Their Troubleshooting Assistant is of no use. What I've tried: Full power down and restart. Unplugging the scanner's power and plugging it back in. Booting with the scanner on/off or connected/disconnected. Trying different orders to powering-on and connecting. Trashing preference files. Using a different USB cable. Using a different USB port. Uninstalling and reinstalling the scanner software. Updating the scanner software with the latest versions at epson.com. Trying the scanner on another MBP with Mac OS X 10.5. Contacting Epson customer service (I never heard back). Googling for solutions by people having the same problem. Any suggestions before I fill it with Mentos and Diet Coke and blast it off into space?