Access Denied, Unable to Connect Error Message

Discussion in 'Mac Basics and Help' started by jweb, Apr 5, 2009.

  1. jweb macrumors newbie

    Joined:
    Mar 21, 2009
    #1
    I have a printer (Canon MX310) that is connected to my iMac, which is running Leopard. I've shared it via Sy Preferences > Sharing. I want to be able to print to it using my XP laptop. When I connect to my home wireless network, I can see the printer just fine in the list of printers on my laptop. But if I try and open it or send a print job to it, I get the following error: Access Denied, Unable to Connect. This is probably a very basic problem/question. But any help would be appreciated. Thanks!
     
  2. BlueRevolution macrumors 603

    BlueRevolution

    Joined:
    Jul 26, 2004
    Location:
    Montreal, QC
    #2
    Is the printer working all right with your Mac?
     
  3. John Doe 57 macrumors 65816

    John Doe 57

    Joined:
    Jan 26, 2008
    Location:
    Los Angeles, CA
  4. jweb thread starter macrumors newbie

    Joined:
    Mar 21, 2009
    #4
    The printer works just fine with the Mac. It's not password protected. Also, when I try and ping my Mac, it times out. I feel like it's probably a firewall issue. But I've never 'directly' changed a firewall's rule. And I've never used the Mac's built-in firewall. Do I need to open that port up via Mac's firewall? Wouldn't that have been what I did when I shared the printer in System Preferences? How do I access/manage Mac's firewall. I tried looking for it under Applications > Utilities but didn't find it. Could it be a firewall issue on my XP laptop where the firewall isn't allowing traffic/requests out to my Mac system?
     

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