Access iPhone remotely?

Discussion in 'iPhone' started by noobinator, Dec 22, 2015.

  1. noobinator macrumors 601

    Joined:
    Jun 19, 2009
    Location:
    Los Angeles, CA
    #1
    I spend many hours trying to explain to my 60 year old mom how to fix her iPhone. She lives across the country. Is there any way to access her iPhone remotely without jailbreaking? This would make both our lives so much easier.
     
  2. dimzen macrumors member

    dimzen

    Joined:
    Nov 11, 2011
    Location:
    Denmark
  3. e93to macrumors 6502a

    e93to

    Joined:
    Jan 23, 2015
    Location:
    Toronto
    #3
    Yeah. Connecting her iPhone to Mac, and then remote accessing her computer would be an easy solution on your part. But this also introduces the issue of making sure she understands the procedure...
     
  4. maxsix Suspended

    maxsix

    Joined:
    Jun 28, 2015
    Location:
    Western Hemisphere
    #4
    Get her a Burner phone.
    Then FedEx her iPhone to you.
    Easy :D
     
  5. tsang2320 macrumors demi-god

    Joined:
    Jan 13, 2014
  6. noobinator thread starter macrumors 601

    Joined:
    Jun 19, 2009
    Location:
    Los Angeles, CA
    #6
    My mom can barely figure out how to open the settings app let alone airplaying her screen to a pc/mac and then allowing me remote access to her screen. She has her iPhone 4 and a 7 year old windows xp laptop that barely runs. I'm thinking this is a battle not worth fighting.
     
  7. althaur macrumors member

    althaur

    Joined:
    Jul 11, 2008
    Location:
    MD, USA
    #7
    My wife and I just had a good laugh over this. I'm in the same boat with my 65 year old mom. I found the easiest way to save my sanity was fly her across the country so I could fix it. Ok, I flew her out for Christmas. Two birds, one stone. :)
     
  8. firedept macrumors 603

    firedept

    Joined:
    Jul 8, 2011
    Location:
    Somewhere!
    #8
    Skype her. This way she can physically show you her phone screen as you go along. My other suggestion would be Teamviewer, but if your mother struggles with software, it would be better to Skype.
     

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