Accessory not optimized for this iPhone

Discussion in 'iPhone Tips, Help and Troubleshooting' started by NatPro, Aug 12, 2011.

  1. NatPro macrumors member

    NatPro

    Joined:
    Oct 26, 2006
    Location:
    Australia
    #1
    I have an iPhone 4, after a small drop i now get the message that this accessory is not optimized for this iPhone.
    The thing is, there is nothing attached to the phone, but it says this.
    I also have no more sound coming from any of the speakers, so I can't make phone calls, listen to music, nothing...

    When I check the sound in the settings, I can hear the ringtones, but no message tones..
     
  2. Cooolpenner macrumors regular

    Joined:
    Jul 8, 2011
    #2
    Try a hard reboot (Hold down home+sleep button till the apple logo apperears) or restore it.
    If this doesn't work, it's a hardware problem. You can try to get a refund, but I don't think apple will give you one ...
     
  3. NatPro thread starter macrumors member

    NatPro

    Joined:
    Oct 26, 2006
    Location:
    Australia
    #3
    I'm pretty sure it's a hardware problem.
    I think I got it to work now... a quick love tap and it's sorted. Pretty dodgy
     
  4. ckurt25 macrumors 6502a

    ckurt25

    Joined:
    Mar 25, 2009
    Location:
    Grand Rapids, MI
    #4
    Can you tell by visual inspection that it's been dropped? If the answer is no and the problem comes up again, take it to Apple and see if they'll exchange it. Don't mention the drop though.

    If you can tell from a crack or a scuff, they might not be as willing to exchange.
     
  5. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland

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