Accessory not supported by iPhone!!

[mctwinkles]

I've got an iphone 4 and two docking towers that I use to charge/play music etc. Everything was fine until the other day when I went to go use one of the towers and a message popped up saying 'accessory not supported by iphone', so I tried to use my other one and the same message popped up.

This has never happened before with either of the docks and now it's happening to both. My brother's ipod works fine. I have tried everything, from turning both my phone and the docks off and on again, cleaning out all the dust from my phone properly and cleaning the docks. NOTHING WORKS. My phone is fully updated, although I doubt it has anything to do with the update because I've used the docks since then and it has been fine.

I am really at the end of my tether with this so if anyone can help me I will be so happy, thanks.

 

[jav6454]

Does the phone still work with the docks? Did functionality stop?

 

[Mrbobb]

Things just don't stop all of a sudden, something changed.

 

[mctwinkles]

No it doesn't work on the docks, when I go to play music it just plays out of my phone, not through the speakers, although charging still works. I tried yet another dock and it works there, but not these two and I don't know why.

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Things just don't stop all of a sudden, something changed.

And yes thank you for that, I am trying to get to the bottom of this.

 

[anaqvi786]

No it doesn't work on the docks, when I go to play music it just plays out of my phone, not through the speakers, although charging still works. I tried yet another dock and it works there, but not these two and I don't know why.

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And yes thank you for that, I am trying to get to the bottom of this.

Did you try a hard reset? Just press the power and home button until the apple logo appears, and then release and let it boot up.

 

[maliu]

Clean out your charge port, sometimes that helps with connection issues.

 

[anaqvi786]

Clean out your charge port, sometimes that helps with connection issues.

He did that.