Accidentally Deleted Entourage 2008 Identity; E-Mails Still Exist; How to Recover?

Discussion in 'Mac Apps and Mac App Store' started by ethanjrt, Aug 7, 2011.

  1. ethanjrt, Aug 7, 2011
    Last edited: Aug 7, 2011

    ethanjrt macrumors newbie

    Joined:
    Jan 29, 2011
    #1
    I stupidly, and permanently, deleted my most recent Entourage 2008 identity; my e-mails, contacts, and to-do items are now set back two months to my latest backup.

    However, the information from that database must still exist: when I do a search on my computer for phrases from the past two months' e-mails, I get results in the "vrge08_message" format. Unfortunately, while I can search freely, I can't open the e-mails: when I try, Entourage gives me the error, "Entourage cannot open this item. To view the item, switch to the Main Identity [Backed up 2011-05-24 11.07] identity." But as that identity has been permanently deleted (I'm sure of it), choosing Switch Identity from the Entourage menu isn't doing anything for me.

    The e-mails in question are located in
    Home-->Library-->Caches-->Metadata-->Microsoft-->Entourage-->2008-->Main Identity [Backed up 2011-05-24 11.07]. I tried copying and pasting this folder (which I find suspiciously /small/ in size) into Home-->Documents-->Microsoft User Data-->Office 2008 Identities; this did make an identity of that name appear in the Switch Identities option, but Entourage treated it as new/empty, and when I tried to open the e-mail files that appeared in my search after going through the identity setup wizard, I got a new error: "Entourage cannot find this item. It may have been deleted or renamed."

    So:
    1. Given that all or most of the information I want /still exists/ on my computer, how do I get those e-mails integrated back into my Main Identity?
    2. If that's not possible, is there a way to selectively download the past two months' e-mails from the server? (I use G-mail with POP3.)

    Note: I have used "Recent Mode" as a temporary solution, but I'm still missing a month's worth of e-mail, as well as To-Do events (I promise I will use iCal from now on...), flags, etc etc etc. If there's a better option, I'd love to hear it.

    I have tried using the Database Tool to verify, compress, back up, repair, etc., to no avail.

    Any help would be infinitely appreciated.

    ~Ethan
     
  2. cbronfman macrumors 6502

    Joined:
    Feb 24, 2008
    Location:
    Washington DC
    #2
    ?

    So you went to Microsoft User Data under your home folder and deleted the database in that? And, you don't use Time Machine to back-up? If you do, that identity is in your Microsoft User Data BU.
     
  3. ethanjrt thread starter macrumors newbie

    Joined:
    Jan 29, 2011
    #3
    Yes, I deleted that database.

    No, I don't have a Time Machine backup more recent than the backup Entourage identity from May that I'm working with now.
     
  4. dianeoforegon macrumors 6502a

    dianeoforegon

    Joined:
    Apr 26, 2011
    Location:
    Oregon
    #4
    The info you found is the Spotlight cache files. Without the Identity these files won't do you much good unless you have access to a computer with Tiger installed.

    Get this script Recover Mail from Spotlight Cache files (Tiger only)

    Have you checked the Trash?
     

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