Accidently Purchased An App - What Can I Do Now?

[aosman]

not sure you can do much there - just be happy that it wasn't the one going for 499$

That was exactly my reaction. It would suck to accidentally download the $450+ apps.

 

[Zathu]

This happened to me last night too.. Way too easy to buy something accidentally.

 

[apfhex]

If you have a problem in itunes perhaps you should use a cart or require a password to purchase don't punish the majority of customers because a few users have problems.

That's exactly what people are compiling about. The Shopping Cart feature of the iTunes Store doesn't work with apps. No one would be "punished" by Apple fixing this feature, as the people who don't want it already have it turned off.

And to add my 2¢, the couple apps I've bought through iTunes did not require me to enter my password. They were downloaded as soon as I clicked Buy App.

 

[MathiasMag]

I just tested. I got a popup saying that my credit card will be charged. I could check "do not display this next time", but without that it ought to pop up every time.

 

[LoganT]

I just tested. I got a popup saying that my credit card will be charged. I could check "do not display this next time", but without that it ought to pop up every time.

I think that's the problem. I figured I wouldn't need it so I checked the do not display next time button. I came across this 450 dollar application and realized that was a bad idea. So everyone who is having trouble go into your account on Itunes and reset all warnings, it will then ask you if you are sure you want to buy it.

 

[MojoWill]

you have to press it twice to buy it! so not sure they will give you your money back!

 

[diamond.g]

you have to press it twice to buy it! so not sure they will give you your money back!

That is only the case on the iPhone itself. In iTunes if you don't actually look at the app details it is a 1-click insta-buy.

 

[mcavjame]

Confirmation off?

I have never turned off the confirmation dialog. I guess at some point you must have. I have one-click purchase enabled, but I am always asked to confirm the purchase as indicated in this dialog.

BTW - in iTunes you are only asked for the password if you are not logged in. Once the first purchase has been made, you are logged in to iTunes.

 

[TBi]

you have to press it twice to buy it! so not sure they will give you your money back!

And if some idiot (or child) buys a load of apps on your account by mistake they won't refund you either?

 

[sushi]

I accidently purchased an application that i will never ever use and it cost me $9.99. It was for the "My Life Record Personal Edition"

I was browsing the Healthcare and Fitness section, and accidently clicked on Buy App

Others have made suggestions on how to get your funds back.

For the future, I would suggest that you turn on confirmation so that when you click on something to purchase it, a dialog will appear asking you to confirm. This gives you protection against accidental clicks.

I have never turned off the confirmation dialog. I guess at some point you must have. I have one-click purchase enabled, but I am always asked to confirm the purchase as indicated in this dialog.

Personally, I use the confirmation dialog all the time. It's a little slower because it adds a step in the process, but it keeps you from making an accidental purchase.

 

[Night Spring]

I have never turned off the confirmation dialog. I guess at some point you must have. I have one-click purchase enabled, but I am always asked to confirm the purchase as indicated in this dialog.

I've never seen a confirmation dialogue like that. I did get a dialogue asking me if I wanted iTunes to "remember this password for purchase" when I signed in to my account. But I didn't get any confirmation dialogue when I made my app purchase.

And I do have the shopping cart turned on.