Account

Discussion in 'iPhone Tips, Help and Troubleshooting' started by gw0gvq, Apr 11, 2016.

  1. gw0gvq Contributor

    gw0gvq

    Joined:
    Jan 30, 2012
    Location:
    Barry, South Wales, UK
    #1
    I have had problems with an iPhone 6s+ and a Macbook Pro. They say its my account but I can't transfer it to another  id and password. Why is this?
     
  2. AlliFlowers Contributor

    AlliFlowers

    Joined:
    Jan 1, 2011
    Location:
    L.A. (Lower Alabama)
  3. gw0gvq thread starter Contributor

    gw0gvq

    Joined:
    Jan 30, 2012
    Location:
    Barry, South Wales, UK
    #3
    Well if you ask me it's not very good I have been having problems since the release of 9.3 and we have tried other apple ids and they work fine
    Well if you ask me it's not very good I have been having problems since the release of 9.3 and we have tried other apple ids and they work fine
     
  4. gw0gvq thread starter Contributor

    gw0gvq

    Joined:
    Jan 30, 2012
    Location:
    Barry, South Wales, UK
    #5
    When I tap cloud in settings my iPhone crashes and on mymMBP side it won't accept the password of the cloud
     
  5. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #6
    Yeah...that's a problem!

    Can you log into that account at icloud.com?
     
  6. gw0gvq thread starter Contributor

    gw0gvq

    Joined:
    Jan 30, 2012
    Location:
    Barry, South Wales, UK
    #7
    Yes thats the strange thing using my apple id that the problem is with I can, but none of my devices allow me
     
  7. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #8
    Are these correct?:
    • You have an iCloud account that you can log into via a web browser.
    • You cannot log in to that account on your MacBook Pro to either System Preferences>iCloud or System Preferences>Internet Accounts>iCloud using the same password.
    • Your iPhone "crashes" in some manner when you select Settings>iCloud.
    • Someone somewhere that works for Apple told you that there's a problem with your account but didn't offer any advise other than you can't transfer the info to a new Apple ID.
     
  8. gw0gvq thread starter Contributor

    gw0gvq

    Joined:
    Jan 30, 2012
    Location:
    Barry, South Wales, UK
    #9
    All is correct , except I forgot to say, that, the person from apple, has reported the fault to the engineers who he says haven't got back to him yet and it was that he that told me that there's a problem with my account but didn't offer any advise other than I can't transfer the info to a new  ID after i asked him. PS My iPhone crashes in as much as, when I tap cloud in settings it goes to the cloud options but about a second later , returns automatically to the Home Screen
     

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