acessing att&t cellular date account

Discussion in 'iPad Tips, Help and Troubleshooting' started by begwer, Dec 8, 2010.

  1. begwer macrumors newbie

    Joined:
    Dec 7, 2010
    #1
    I have an odd problem. Ever since I downloaded 4.2 on my IPad I cannot access the ATT&T cellular data account so I can order some data. I am prompted for an email and password, but it is rejected, so when I seek to recover my password, I am told I will get an email with the password, but I never do. Would love some help on this.
     
  2. begwer thread starter macrumors newbie

    Joined:
    Dec 7, 2010
    #2
    Problem solved

    It took four different ATT and Apple customer support, but the problem was that my initial email address was spelled wrong, and once I was told how it was spelled, everything was able to be fixed. I felt foolish, but it shows how important it is to be careful.
     
  3. pcunite macrumors member

    Joined:
    Nov 26, 2010
    #3
    Make complex username and password pairs and save them in a KeePass type program.
     

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