ACMT technician level service and support

[lasloduncan]

skills for my own use for 2013 iMac and 10 os x --10.9.10.10—hw and sw troubleshooting skills for my use
I think what i want is the ACMT pieces of the Apple tekkies course that apply to me -only iMac and OS X—basics, fundamental and troubleshooting both hw and sw

How can i get ahold of it.? hopefully there may be a tech that reviews this forum and that may respond.

There are books and youtube vids.—but i want access to the same information that the tekkies I deal with at Applecare use when i call them, for resolution.

I do not want to take a class. I would much prefer do it at my own pace, videos, etc. from home-
thank you all very much

 

[chogue23]

In order to do that you have to be Apple Certified and the only way to do that is to go to Apple classes. It is not like the tests from CompTIA that you can take anywhere and study by yourself, Apple has more control over their certified technicians so that it is supported under AppleCare

 

[hallux]

In order to do that you have to be Apple Certified and the only way to do that is to go to Apple classes. It is not like the tests from CompTIA that you can take anywhere and study by yourself, Apple has more control over their certified technicians so that it is supported under AppleCare

As for the testing, not entirely true. I took my ACMT tests (the initial ones) at a Prometric test facility. This was a couple years ago so it MAY have changed since then. All the "upgrade" tests are online and essentially open-book.

Access to the material to prep for the test, that's tightly controlled. I have access as I work for a company that is AASP (or maybe ACSP, we re-sell and repair Macs for our corporate customers to use in their environments).

 

[lasloduncan]

thank you, i actually am making some headway

though, it is slow and tedious there is an amazing amount of stuff online ---and a huge portion of it bs--apple support itself has a load not good info. so i am coming along--thnx you