Acrobat Pro XI-can not double click to open files

[Reesche]

I installed Acrobat Pro XI MAC (v. 11.0.06) reciently and I am noticing that I can NOT double click on a PDF icon and open it as I did for years.

Now you have to open Acrobat and get that darn start-up screen and navigate to where the PDF is that you are looking to open. I really do not like this since most of the time I use to just double click to open a PDF.

There are a lot of people complaining about this on the internet now. Is there anything I can do to make this operate the way that I want it to? No Start-Up screen and be able to just double click on a PDF file and open it?

Thank You!

 

[mrothen828]

Double-Click PDF

I am having the same issue. I installed XI on two computers. On one, it works perfectly, while on another, it's unable to open files with the double-click. I've tried everything.. any answers?

 

[MisterMe]

I am having the same issue. I installed XI on two computers. On one, it works perfectly, while on another, it's unable to open files with the double-click. I've tried everything.. any answers?

1. In the Finder, single-click any .pdf file.
2. Select the File/Get Info dialog box. You may also press [cmd]+[i].
3. Click the Open with: popup menu.
4. Select Adobe Acrobat XI or whichever application you desire.
5. Click the Change All... button.

 

[mrothen828]

Acrobat PDF

Appreciate your response, but I did try that and the "open with" link is established. What happens is that when I double-click it "activates" Acrobat, but only stays on the log-in screen. Additionally, Acrobat won't close windows from clicking on the red dot and instead needs to close from the menu. It's as if all functionality needs to be done from the menus. Remains a mystery for me...

 

[MisterMe]

Now you have confused me:

• What do you mean by "activates"?
• Which login screen?

 

[mrothen828]

When I double-click on a PDF file it goes to the welcome screen, but does not open the actual file. I'm only able to open files via the Open command. Additionally, I cannot quit with the cmd-Q keys, and instead have to use the pull-down menus.

 

[MisterMe]

It sounds like you have somehow buggered Launch Services on your system. Is Adobe Acrobat XI Pro the only application that shows this problem on the affected computer?

 

[mrothen828]

Yes, it's exclusive to Acrobat XI. I've tried to rebuild the launch services to no avail. The only thing I can think of is that there are remnants of old version of Acrobat still on the hard drive somewhere and that could be interfering with it. Otherwise, I'm at a loss.

 

[MisterMe]

... The only thing I can think of is that there are remnants of old version of Acrobat still on the hard drive somewhere and that could be interfering with it. ...

Remnants of an older version of Acrobat Pro will not and cannot cause the problem that you describe--not even on Windows. Lacking evidence to the contrary, I suspect an "innovative" attempt to install components of Acrobat Pro XI.

 

[PeteHod]

I share the same issue with you... Can't close the Acrobat X Pro splash screen as the red 'X' close button will not activate and can't double click to open any pdf file.
I can do as was advised and changed info settings for all .pdf files to open in the humble Reader program. However this is not a solution for the more powerful X Pro program.

I upgraded to Yosemite and Adobe CS6 at the same time so not sure which is the culprit!
Would love to know if anyone has a solution for this.

 

[Silencio]

I've had the same problem on a few installs of Acrobat Pro X.

The only solution I've found that really works is to uninstall and reinstall the program. Lame!