There's this jerk kid I work with and he has been bothering about his Acrobat Pro supposedly "not working" on his new G5. He is blaming the app, but I definitely think it's him who doesn't know what is going on. If anyone has anything I can tell this kid to get him off my back, that would be great. Here is the email he sent me: "I hate to be a pain in the ass, but I'm having an acrobat problem that is slowing me down enough to warrant investigation. In the past, I could simply drag an illustrator eps file onto distiller and walk away with a PDf. For some reason after dropping the eps file onto distiller, or even opening the eps through the applicatoin, distiller acts like is making the pdf and then gives me nothing. I'm not sure if a reinstall is needed or what, but whatever you can do to help would be great. Thanks man Tom" Doing a reinstall is fine, but I'm not going over and dealing with the kid until I have an inkling of what's wrong because he sucks so bad. Any thoughts?