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zamboknee

macrumors 6502
Original poster
Aug 10, 2009
282
10
I keep getting this Acrobat updater and I can't get rid of it.
Screen Shot 2019-09-06 at 10.23.53 AM.png


I posted this same problem on the Apple Support forum here https://discussions.apple.com/thread/250614134?answerId=251216190022#251216190022 but it's not getting any replies since trying the 'Terminal' trick.

Any ideas?

Thanks
 

Ruggy

macrumors 65816
Jan 11, 2017
1,006
660
Is it still in User as a log in item?
I know it sounds illogical as you've deleted it, but check because that one has caught me.
Another thing to try is to install it again and this time, check to see if there's an uninstall program installs with it.
In which case, use the uninstall program and it'll be gone.
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Also, check in the 'Utilities' folder (finder applications probably). It may be that there's an Adobe folder in there with something in it which is causing the trouble- (Sorry to be vague I only have a recollection of something about this).
 

zamboknee

macrumors 6502
Original poster
Aug 10, 2009
282
10
Not in the 'log in' area. I looked it up using Alfred and it showed a folder in ~/library/applicationsupport/adobe. I deleted that folder and we'll see if that does the trick.
Screen Shot 2019-10-04 at 7.30.22 PM.png
 

yukari

macrumors 65816
Jun 29, 2010
1,009
682
Have you tried "App Cleaner" and remove Acrobat Reader altogether?
 

Ruggy

macrumors 65816
Jan 11, 2017
1,006
660
Ok, so what you have to do is go to the Adobe site and re-download the program you installed in the first place.
It will re-install it but it will also add an uninstall program.
You need to run their uninstall program to uninstall it completely and I imagine you originally just deleted it.

You can try this in fact

You don't really need acrobat on a mac. Preview will open pdf files and edit them, add a signature...
 
Last edited:

zamboknee

macrumors 6502
Original poster
Aug 10, 2009
282
10
Ok, so what you have to do is go to the Adobe site and re-download the program you installed in the first place.
It will re-install it but it will also add an uninstall program.
You need to run their uninstall program to uninstall it completely and I imagine you originally just deleted it.

You can try this in fact

You don't really need acrobat on a mac. Preview will open pdf files and edit them, add a signature...
Tried the 'acrobat cleaner' tool and it didn't find anything. See the screenshot.
 

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kohlson

macrumors 68020
Apr 23, 2010
2,425
737
This usually works for me:
- Use EasyFind (free) to find all instances of "Adobe" throughout your OS
- Delete the above as found. You may need to use terminal.
- Recheck and repeat as necessary
- Suggestion: include any instances of Flash. That is, unless you have something like CS6 installed, delete anything with "adobe" in the strong

While it looks like a few easy steps, in my experience it can take up to 30-40 minutes.
 

zamboknee

macrumors 6502
Original poster
Aug 10, 2009
282
10
Tried the Acrobat Cleaner tool but didn't work (see #9 above).
Tried EasyFind and searched for 'acrobat' and '~acrobat' and deleted anything it found but that didn't work.
 
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