iPhone 11 Pro Action Required

luizwhitney

macrumors newbie
Original poster
Sep 16, 2019
8
0
Just got this email from Apple? I put the wrong PIN code (4 digits instead of 6).

Any idea on how to proceed with this?

Dear LUIZ WHITNEY,

We have run into a problem processing your recent iPhone order.
According to Sprint, the security PIN currently on your account doesn't
match the PIN used when you placed the order. To resume processing, the
security PIN must be changed back to match the one used when you placed
the order. Please call Sprint at 1-888-211-4727.

We will keep checking your account for the next 3 days. If this issue
is resolved, we will resume processing your order; if not, it will be
canceled.

Thanks,

Apple Online Store
 

luizwhitney

macrumors newbie
Original poster
Sep 16, 2019
8
0
I don't remember the PIN I used! and I am not sure if I used a 4 digit or 6 digit PIN, however SPRINT only accepts 6 digit PINs. So what am I suppose to do?
 

luizwhitney

macrumors newbie
Original poster
Sep 16, 2019
8
0
I do know that. Who will be able to tell me the PIN I used when processing the order?