ACTIVATED!!!!...... but no service???

Discussion in 'iPhone Tips, Help and Troubleshooting' started by ciscokidd, Jul 1, 2007.

  1. ciscokidd macrumors newbie

    Joined:
    Jun 30, 2007
    Location:
    Kansas City, MO
    #1
    has ANYONE experienced this problem?? I successfully had my iPhone activated on the phone today around 12:45.... i instantly received the email from itunes store and my phone was great until i realized that i had no service and no service was coming any time shortly

    i just got off the phone with a lady again who said she tried sending the activation twice .. she also asked me if i received an email(which i didn't) she told me its another waiting game

    anyone know how to get this resolved?
     
  2. unity macrumors 6502a

    Joined:
    Sep 30, 2005
    Location:
    Green Bay, WI
  3. ciscokidd thread starter macrumors newbie

    Joined:
    Jun 30, 2007
    Location:
    Kansas City, MO
    #3
    well... 24hrs later and i still have not received an activated sim card.... i just got off the phone with the lady who said i need to keep my phone connected to itunes until it is activated??? anyone experience this? i left my phone undocked all night not knowing that was a requirement


    i'm going to dock it for another 5 hrs or so but if nothing happens i'll be heading to an att store after work to get another sim card to try

    RIDICULOUS!
     
  4. Furgster macrumors 6502

    Furgster

    Joined:
    Jun 16, 2007
    #4
    i was able to get it activated and can make outgoing calls to anyone, not just emergency calls but i cant receive them yet :(
     
  5. eagle33199 macrumors member

    Joined:
    Mar 13, 2007
    #5
    I've had some similar issues. I was trying to port my number in from Verizon, but iTunes couldn't do it (it would have been nice if i had found the work around, but it wasn't discovered until later). Anyways, i decided to just take whatever number they gave me and worry about it later. At the AT&T store the guy ended up having to give me a new SIM card (don't ask me why), but for the initial programming he just did it in his phone cause he didn't want to touch the iPhone. Anyways, my old SIM card was then deactivated or something, and i had no service.

    They finally just got my number finished porting over this morning, so prior to that i was on a "temporary number"... you sure you aren't on something like that?
     
  6. ciscokidd thread starter macrumors newbie

    Joined:
    Jun 30, 2007
    Location:
    Kansas City, MO
    #6
    thats a bit different than my experience... i was on the old 'blue plan' and bought the iPhone planning on moving to the new iPlan

    i want to use my exisiting att number but now on my iphone... although they said they have sent the activation to the att server my old sim is still active and my iPhone has yet to get service

    i haven't opened the phone yet to try the sim card in another phone because of warrenty reasons but if this thing doesn't become active by end of business day.. i will be heading to the att store to have them figure it out (maybe i do need a new sim?)
     

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