Activating New iPhone

Discussion in 'iPhone' started by sbebenelli, Sep 16, 2016.

  1. sbebenelli macrumors newbie

    Joined:
    Jul 19, 2014
    #1
    For the 1st time ever I ordered a iPhone online through the Apple upgrade program. I have Verizon. When I get the phone what will I need to do to activate it? Do I use the sim card from my old iPhone? Do I need to call Verizon?

    Thank you in advance for the help.
     
  2. Samantha124 macrumors regular

    Samantha124

    Joined:
    Dec 21, 2015
    #2
    I just had to call Verizon. I called tech support (which I recommend the regular CS guy was clueless he wanted me to go to a store). The phone wouldn't activate without calling unfortunately i was getting an error. I used the sim that was already in the iphone so im not sure if you should use the old one.
     
  3. wicker21 macrumors member

    wicker21

    Joined:
    Jun 27, 2010
    #3
    Just take the sim card out of the old phone and put it into the new one. It should activate without any issue.

    I did this this morning and did not have any trouble on T-Mobile.
     
  4. Jumpie macrumors 6502a

    Jumpie

    Joined:
    Jul 7, 2008
    Location:
    Atlanta
    #4
    I popped the old SIM out and popped it in the phone. Once it "activated" it said Verizon LTE. Of course, I was using wifi, too. Once I was out of range for wifi (I had to run back to the Apple Store cuz I ordered i7 cases instead of i7+ and didn't realize until I went to put it on) that I had no data. So I stopped at VZW and they fixed it.
     
  5. benboy12 macrumors regular

    Joined:
    Apr 5, 2014
    #5
    I got an error message as well. I had to contact customer support (I used the online chat). It looks like a pending plan change that was blocking the activation.
     

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