Activation Lock

[MacManTexas56]

It seems like there's at least one new thread like this every day. I agree with you. The mods should delete the thread and be done with it. There's more than enough on the forum already about this.

This is the new forum. Almost everything stays even when it's reported. I used to frequent this site multiple times a day. Now I come here few times a month for these same reasons. The ignore feature only half works as well, so continuation from these same people

 

[Newtons Apple]

I recently had an iPhone 5 replaced at the Apple Store. It was so smashed that it would not turn on (the same end result after microwaving it, I'd imagine).

Even though it couldn't turn on, the Apple system told the Genius that Find My iPhone was still enabled and they made me logon to icloud.com and remove the phone (ie remotely disable it on the smashed phone) before they would give me the replacement.

Weird.

Sounds like they had plans to reuse the circuit board.

 

[LostSoul80]

The whole idea is that they can't. If they can remove the lock for a legitimate owner, they can remove the lock for a thief with a clever story.

If the thieves have your documents and credit card, and the receipt for your iPhone, they deserve to have it unlocked. Such a situation is likely to almost never happen.

 

[aristobrat]

Sounds like they had plans to reuse the circuit board.

I don't think so, this phone was so damaged that they had to have a "group discussion" about if it qualified as 'catastrophic damage' and was even eligible to be accepted for an OOW replacement.

This phone had slipped off the dash of my Jeep, landed outside on rocks, and was run over by the Jeep behind me, which significant bent it (in the shape of the rock it landed on).

I just thought it was weird because it seemed damage beyond the point of reuse, and when the Genius asked me to disable FMiP, he acknowledged that he knew the phone was mine (because the AppleID used to make the appointment matched the AppleID used with FMiP). Just seemed redundant, but I guess a workflow is a workflow, and not deviating from it (even when it seems pointless) makes sense.

 

[tardman91]

They were able to reach an agreement that she could bring her laptop over and get all her pics and stuff off of it if she agreed to wipe it and remove the lock, so he's got the phone and all is well.
It was either that or the phone was going to have an unfortunate run in with a glass of water and an insurance claim.