Activity achievements don't work and...

WannaApple?

macrumors 6502a
Original poster
Jun 9, 2008
618
68
Apple has no idea why! I chatted with support today and no one could figure out what is wrong, including a senior advisor. They are going to look into it, notify the engineers and let me know if they can come up with anything.

I am due at least 3 achievements based on their description. All other activity (workouts, calories, steps taken, workout time, etc.) have been working in the 6 days I have had my watch, but all achievements are gray.

I have un-paired the watch and re-paired it, turned off and back on again the option in settings, rebooted both the watch and my phone. I would think if it was a pairing issue, none of the data would show up, but everything is there except for my achievements. Oh and also I have yet to receive a Monday progress update, but yesterday was the first Monday since I have had it so maybe thats why. I haven't yet filled all the rings each day, but per the app, even the very first achievement should have registered for working out once for 5 minutes.

Has anyone else had any issues with their achievements not registering? Any idea how to fix it?
 

ivandr

macrumors regular
Jul 1, 2010
246
61
Apple has no idea why! I chatted with support today and no one could figure out what is wrong, including a senior advisor. They are going to look into it, notify the engineers and let me know if they can come up with anything.

I am due at least 3 achievements based on their description. All other activity (workouts, calories, steps taken, workout time, etc.) have been working in the 6 days I have had my watch, but all achievements are gray.

I have un-paired the watch and re-paired it, turned off and back on again the option in settings, rebooted both the watch and my phone. I would think if it was a pairing issue, none of the data would show up, but everything is there except for my achievements. Oh and also I have yet to receive a Monday progress update, but yesterday was the first Monday since I have had it so maybe thats why. I haven't yet filled all the rings each day, but per the app, even the very first achievement should have registered for working out once for 5 minutes.

Has anyone else had any issues with their achievements not registering? Any idea how to fix it?
I just got my watch setup this morning so my experience is limited to about 12 hours wearing it so far but I went for a very active bike ride mixed with 20 minutes of running halfway through (the bike ride wasn't tracked via the workout app but the 20 minute run was tracked)

I haven't gotten that first achievement that you mention either...
 

sixxmum

macrumors 6502a
Aug 15, 2010
601
56
All other activity (workouts, calories, steps taken, workout time, etc.) have been working in the 6 days I have had my watch, but all achievements are gray.

Has anyone else had any issues with their achievements not registering? Any idea how to fix it?
Did you get any response, by chance? I have the same issue.
 

Newtons Apple

Suspended
Mar 12, 2014
22,759
15,219
Jacksonville, Florida
Just looks at mine and I have the first two stars highlighted.

But have no idea why. I think one was for my first mile walk and the other might have been for over 15,000 steps in a day.
 
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