Activity ring not working

[aldo82]

I sync garmin connect and strava to apple health and recently (last week maybe) the activity ring has stopped taking account of the calories from those activities. The exercise ring increments if I sync an activity but not the activity ring. Strange thing is that the same thing is happening for my wife so is this a problem that others are experiencing? Any idea how to fix this? It doesn't really matter, just a shame I can no longer get all my rings as my main exercise is always using my garmin rather than apple watch

 

[aldo82]

Is this definitely not happening to anyone else? My wife and I still don’t get activity calories showing up from garmin connect any more

 

[HengenJL]

I suspect that most people just use the built in Workout app. I moved away from the Garmin ecosystem when I went from a Garmin Vivofit to Apple Watch Series 2. Have you checked in the Health app on your iPhone to make certain that Garmin has read/write access? if the Garmin app is allowed read/write then I’d recommend reaching out to both Garmin Support and Apple Support.