Adding Apple Care Plus without going to Apple store

Discussion in 'iPhone' started by marine0816, Sep 16, 2016.

  1. marine0816 macrumors 6502a

    marine0816

    Joined:
    Mar 11, 2011
    Location:
    USA
    #1
    I ordered my iPhone 7 Plus on Sprint.com. If I want to add Apple Care+ do I have to take it into the store or can I do it online? I understand they give you a 60 day grace period.... Last time I remember you had to take it into an Apple store so they can inspect the condition, has that changed? I don't feel like driving all the way to the Apple Store, its a waste of time because its a brand new product and Sprint.com didn't have an option for AppleCare. Thank you
     
  2. heyyitssusan macrumors 65816

    Joined:
    Feb 9, 2014
    #2
    You can call them and they can run a diagnostic. Not sure if you have an apple authorized service provider but normally they can add it on too.
     
  3. dwfaust macrumors 601

    dwfaust

    Joined:
    Jul 3, 2011
    Location:
    I am here => [•]
    #3
    Call Apple (1-800-MyApple) and buy it. They will ask for your IMEI and then send you a text with a link to a remote diagnostic utility. If it passes, they will add it to your device.
     
  4. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #4
    oddly enough every time I have called they have never run the diagnostic. They did 1 time with an iPad, but never a phone, other iPads, or apple watch.
     
  5. marine0816 thread starter macrumors 6502a

    marine0816

    Joined:
    Mar 11, 2011
    Location:
    USA
  6. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #6
    only at the time of purchase. Otherwise it has to be via phone or in store.
     
  7. heyyitssusan macrumors 65816

    Joined:
    Feb 9, 2014
    #7
    https://checkcoverage.apple.com/

    Important notes
    Purchase AppleCare+ with your new iPhone. Or buy it within 60 days of your iPhone purchase:

    • Online (requires you to verify your serial number and run a remote diagnostic)
    • At an Apple Store (inspection of iPhone and proof of purchase are required)
    • Or call (800) 275-2273 (requires you to run a remote diagnostic and provide proof of purchase)
     
  8. eyoungren macrumors Core

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    ten-zero-eleven-zero-zero by zero-two
    #8
    It's also been used as an end run around Apple.

    Some people have broken their screens or done accidental damage within the first 60 days of owning their device. The online diag, if they run it, does not detect broken screens or physical damage, where in a physical examination at an Apple store it would be obvious.

    AC+ gets added, customer pays less for a new screen or a replacement.
     
  9. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #9
    Oh definitely. The same way people dunk their phones in water so they get a new one (refurb) instead of a screen replacement under AC+. I guess people will have to break their phones in half now. That is probably a major reason apple made it cheaper to get a screen replacement under AC+.
     
  10. marine0816 thread starter macrumors 6502a

    marine0816

    Joined:
    Mar 11, 2011
    Location:
    USA
  11. marine0816 thread starter macrumors 6502a

    marine0816

    Joined:
    Mar 11, 2011
    Location:
    USA
    #11
    I couldn't do it online but I did call them over the phone(800) 275-2273 . No diagnostics they just wanted to verify the serial number. Thanks for the tip I saved some gas money.
     

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