Adding applecare after ordering but before receiving.

Discussion in 'Apple Watch' started by Nicholasredford, Apr 26, 2015.

  1. Nicholasredford macrumors regular

    Joined:
    Apr 10, 2015
    #1
    I called Apple today to try to add apple care to my apple watch. The guy said that he couldn't do it until I received the watch. Doesn't make a lot of sense to me, my watch is still in the processing stage, you'd think it would be an easy add on.
     
  2. sodaftl macrumors member

    sodaftl

    Joined:
    Jan 27, 2008
    Location:
    Fort Lauderdale, FL
    #2
    You will need to bring the Apple Watch to your Apple Store so that they can check that the watch is in new and working condition, then they'll be happy to take your money for the Apple Care extended warrantee...

    I also believe you need to bring the invoice with the S/N.

    Just did that this afternoon!
     
  3. TrentonRommy macrumors newbie

    Joined:
    Apr 10, 2015
    #3

    You can also have Apple run remote diagnostics if for whatever reason you don't want to go to an Apple Store.

    "Important notes
    Purchase AppleCare+ with your new Apple Watch. Or buy it within 60 days of your Apple Watch purchase:
    At an Apple Retail Store (inspection of Apple Watch and proof of purchase are required)
    OR call (800) 275-2273 (requires you to run a remote diagnostic and provide proof of purchase)"

    That information is from this page.
     
  4. Nicholasredford thread starter macrumors regular

    Joined:
    Apr 10, 2015
    #4
    But they still have it! For all I know, it hasn't even been made yet! Don't see why they can't just add that on. I live about an hour from the closest Apple store so they said I could do it over the phone once I receive it. Still makes more sense to do it while it's still in their possession.
     
  5. leesweet macrumors demi-god

    leesweet

    Joined:
    Feb 1, 2009
    Location:
    Northern Virginia, USA
    #5
    Bottom line, you can't. :) On the original order, or call AppleCare when you get it OR take it to your Apple Store.

    I ordered it this time. Once I did the over-the-phone deal with an iPhone, took literally five minutes including the diagnostic test they emailed me.
     
  6. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #6
    I did this. I called after placing my order and they added it. I now have my watch, but I added AC+ after placing my order and before it shipped.

    OP, call again. Someone gave you the wrong information.
     
  7. HackerJL macrumors regular

    Joined:
    Sep 19, 2009
    #7
    I did this when I ordered a phone before, I had to talk to someone, and they were good about it. Might have to call back and get someone else I think
     
  8. NM08SRT8 macrumors 6502a

    NM08SRT8

    Joined:
    Jan 18, 2010
    Location:
    New Mexico
    #8
    Just wait, damn. What's the big hurry? If you don't even have it yet, then it's not broken..

    Get the watch, don't open it if you're that paranoid, then just go into a Apple store and open it there and add Apple Care. Simple. :rolleyes:
     
  9. Che Castro macrumors 603

    Joined:
    May 21, 2009
    #9
    I got my Apple watch on Friday , on Saturday I did a live chat with Apple support and got Apple care
    No questions asked about the watch or test
    Took a few minutes

    I was trying to buy it myself on the website but it was not goin into my cart
     
  10. Nicholasredford thread starter macrumors regular

    Joined:
    Apr 10, 2015
    #10
    I've read a few posts with people who received defective watches. With Apple care, I believe apple sends you a replacement watch before they receive the defective one, but With out a.c., You have to send in the watch first. Yes it would only be a couple extra days, but I've waited long enough.

    ----------

    The guy I talked to told me that he had been able to do it for a few customers between the preorder and the launch, but the computer won't let him do it after the launch date.
     
  11. NM08SRT8 macrumors 6502a

    NM08SRT8

    Joined:
    Jan 18, 2010
    Location:
    New Mexico
    #11
    Lol, try being part of the crew who waits until June, like myself and many others. "I've waited long enough" he says... :rolleyes:
     
  12. sparkhill macrumors regular

    Joined:
    Oct 27, 2010
    #12
    I added AC+ To a watch on Friday over the phone. All I provided was the watch serial number and my credit card. AC+ showed up in my support profile about 60 seconds later.
     
  13. Nicholasredford thread starter macrumors regular

    Joined:
    Apr 10, 2015
    #13
    We've all waited long enough. Since September(nearly 8 months) when they announced the Damn thing
     
  14. Shanghaichica macrumors 603

    Shanghaichica

    Joined:
    Apr 8, 2013
    Location:
    UK
    #14
    I did the same as soon as I reviewed my watch on Friday.
     
  15. Technodynamic macrumors 6502

    Technodynamic

    Joined:
    Jul 25, 2012
    #15
    I added it over the phone before I received the watch. I was able to get the Serial # from support.apple.com that showed my watch listed before I received it. Took some wait time on the phone, but they did it.
     

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