iPad Adding Applecare to iPad Air 2 bought from eBay

Discussion in 'iPad' started by edtorious, Sep 16, 2015.

  1. edtorious macrumors 65816

    edtorious

    Joined:
    Aug 14, 2007
    Location:
    San Diego, California
    #1
    I recently purchased a supposedly brand new iPad Air 2 on eBay and being delivered to me today. I'm reading the term for Applecare+ on iPad and Apple says you can purchase Applecare+ within 60 days of your iPad purchase.

    And so my question is what if the eBay seller, bought the iPad Air 2 he's selling to me more than 60 days ago? Will Apple still let me add Applecare+ to my iPad? Does apple count from the date "I" purchased the iPad Air 2 or the date the iPad Air 2 originally purchased by the ebay seller? Please advise. Thanks.
     
  2. cruisin macrumors 6502a

    cruisin

    Joined:
    Apr 1, 2014
    Location:
    Canada
    #2
    Since this is Apple's warranty then the date is when they sold the iPad to the ebay guy or essentially the date of first sale from either Apple or a official reseller. So if you bought it from Walmart it would be fine.
     
  3. ron7624 Contributor

    ron7624

    Joined:
    Oct 14, 2011
    Location:
    Houston, Texas area
    #3
    If it's over 60 days from the original sale, you will not be able to add Applecare. Check the sn with Apple if possible
     
  4. edtorious, Sep 16, 2015
    Last edited: Sep 16, 2015

    edtorious thread starter macrumors 65816

    edtorious

    Joined:
    Aug 14, 2007
    Location:
    San Diego, California
    #4
    What is the process anyway when you call Applecare? Apple website says they run diagnostic, does that mean the iPad has to be out of the box and must be turned on in order for them to run diagnostic? Because I really don't want to open the box yet until I can confirm that I can add Apple care to my iPad.

    I don't want to have to return the iPad and pay the restocking fee.
     
  5. Will22 macrumors 65816

    Will22

    Joined:
    Dec 4, 2011
    #5
  6. rokey macrumors member

    Joined:
    Apr 13, 2011
    Location:
    NC
    #6

    AppleCare must be purchased within the first 60 days after the original date of purchase from Apple or an Apple Authorized Reseller (so, the date on the original receipt from when it was bought from Costco, BestBuy, Walmart, Apple, etc). The Diagnostics that must be ran does require the user to have the iOS device in operating condition, as the user must connect the device to an internet source of some kind, and authorize the test to run. Call AppleCare with any questions ahead of the purchase if possible, provide them your exact question, make sure that you have the Serial Number available when calling.
     

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