Adguard - how to uninstall the app

Discussion in 'Mac Apps and Mac App Store' started by maflynn, Feb 8, 2016.

  1. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #1
    I installed and used Adguard but I found it was not what I was looking for. Unfortunately, there does not seem to be an uninstaller. I checked out adguard.com, its KB articles and FAQ. There's information to uninstall it on Windows but not OS X.

    There seems to be kexts installed with the app, that I'd like to remove cleanly.
     
  2. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #2
    The Adguard launch process should be in one of these folders.

    ~/Library/LaunchAgents
    /Library/LaunchAgents
    /Library/LaunchDaemons
    /Library/StartupItems

    Or you could run an Etrecheck report and it would show you which of those folders it is in.
     
  3. maflynn thread starter Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #3
    Thanks, I can handle those, but I get nervous about deleting the kexts, I've had some bad experiences with removing kexts and causing issues.
    2016-02-10_06-41-32.png
     
  4. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #4
    Aww.... live dangerously!

    I don't have any of those four folders/files, so it is pretty safe to say they are from the proxy install like it appears.
     
  5. maflynn thread starter Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #5
    I opened a ticket with their support who only got back to me about dragging the main app to the trash. If the install process puts files on my computer I expect them to provide a mechanism to remove those files - wishful thinking though.
    --- Post Merged, Feb 10, 2016 ---
    Perhaps @avatar-adg has some info on uninstalling the app.
     
  6. maflynn thread starter Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #6
    I rolled the dice and removed the files manually. Given the annual price of the application, I wish they provided a more elegent way of removing their files from my computer but at this point. I'm all set.
     
  7. avatar-adg macrumors 6502

    avatar-adg

    Joined:
    May 15, 2015
    Location:
    Moscow
    #7
    I guess you are right, we should provide an article with a clear description on how to remove all the tails.

    Kext is loaded dynamically, so when you exit the app, kext is also unloaded.

    In general, this is what we will write in the article. Just remove all files, there's no danger.
     
  8. jenx3989 macrumors newbie

    jenx3989

    Joined:
    Oct 4, 2016
    Location:
    Toronto, Ontario, Canada
    #8
    Hey, I just found an easy way to uninstall Adguard. I had tried the normal ways of uninstalling apps, like sending the app to Trash, but an error message said that it couldn't because the app was open, even though I had Safari closed.

    So you open Safari, from the top menu bar under "Safari", select from the dropdown list, "Preferences". A new mini window will open up with tab menu items with icons on the top. Select "Extensions" from the menu and then you should see the Adguard icon, click on it, then you should see in the main window a button that says "uninstall". Click on it, then Adguard will be safely uninstalled!
     
  9. ghanwani macrumors 6502a

    Joined:
    Dec 8, 2008
    #9
    I had some trouble removing it.

    I googled around and followed the instructions here:
    https://adguard.com/en/how-to-delete-adguard.html

    Before I was able to move the Adguard to trash, I had to go in and manually kill the process in bash. I guess I could have done that from activity monitor too.

    I also had to use sudo to remove the the directories/file listed in the link above.

    Note that in addition to removing the files, you have to stop the process cfprefsd.

    Adguard was preventing videos from playing on a number of sites. I would get the audio portion with just a blank screen. Removed Adguard and installed Adblock Plus and the videos work fine.
     
  10. wengskieee macrumors newbie

    wengskieee

    Joined:
    Jul 14, 2017
    #10

    in order to do that go to activity monitor seach for adguard then press x in upper leftside. the app is running thats you need to go to this app and delete it
     
  11. Adryheat macrumors newbie

    Adryheat

    Joined:
    Jul 24, 2017
    #11
    I do had a hell of a time uninstalling it my Mac said I couldn't drag it to the trash because it was running. I looked in Force Quit, it wasn't there. By chance I clicked on the Adguard at the top of my screen then I did a mouse left click and found where to quit the program. After that I was able to drag it to the trash!
     

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