Adobe Creative Suite Problem

Discussion in 'iMac' started by uscjunkie, Nov 5, 2007.

  1. uscjunkie macrumors newbie

    Joined:
    Nov 5, 2007
    #1
    Let me first say that I am a long time PC user with very little Mac knowledge. I recently bought a new 24" iMac and love it so far. I do have one issue though. I installed Adobe Design Suite 3 recently and everything went ok except a problem with In-Design for some reason. I uninstalled the entire program using the CD uninstaller and rebooted the computer. When I re-installed the program it came up already knowing what my serial number was for the suite. Not being familiar with the Mac file structure I am a bit confused. When you do a complete uninstall of a program does it leave the registration information behind somewhere on the computer? Can somebody please tell me what I need to delete in order to completely remove all knowledge of the program off the hard drive so it installs fresh? Oh and I'm using OS 10.5.

    Thanks in advance!!
     
  2. Blue Velvet Moderator emeritus

    Joined:
    Jul 4, 2004
    #2
    Creative Suite 3 is a pig's ear and install parts of itself in places you didn't even know had places...

    You can use the uninstaller that's in Utilities>Adobe Installers>Add or Remove Adobe Creative Suite 3 Design (Premium)

    or this...

    http://www.adobe.com/support/contact/cs3clean.html
     
  3. uscjunkie thread starter macrumors newbie

    Joined:
    Nov 5, 2007
    #3
    Unfortunately I've tried both of those and neither completely got rid of it. I still want to know how it remembered my serial number after a complete uninstall using the programs uninstall and after doing the clean script. Anybody got any ideas?
     
  4. uscjunkie thread starter macrumors newbie

    Joined:
    Nov 5, 2007
    #4
    All these Mac users in here and nobody can explain the file structure and how to completely erase an application from the computer? Come on somebody has to know something!!!
     
  5. Mindflux macrumors 68000

    Mindflux

    Joined:
    Oct 20, 2007
    Location:
    Austin
    #5
    search for that serial number in spotlight. if it's in any sort of plain text file spotlight should pull it up. it does for me when searching for specific words in old log files.
     
  6. uscjunkie thread starter macrumors newbie

    Joined:
    Nov 5, 2007
    #6
    Thanks for the info.....I'll give it a try and see what happens.
     
  7. sabesh macrumors regular

    Joined:
    Nov 6, 2007
    Location:
    Mississauga, Ontario, Canada
    #7
    Any luck on this?
     
  8. radek macrumors newbie

    Joined:
    Nov 13, 2007
    #8
    Did you try...

    Main Drive>Library>Application Support>adobe stuff
    Main Drive>Library>Preferences>adobe stuff
     

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