Adobe CS4 Master Collection License Expired-What to do?

Discussion in 'Mac Apps and Mac App Store' started by waynechriss, Feb 17, 2010.

  1. waynechriss macrumors regular

    Joined:
    Sep 7, 2009
    #1
    So i just installed the master collection on my macbook last night with a serial code and everything went through. When i clicked on one of the programs, Illustrator, it said the licensed expired. This applies to all the programs that came with the collection. What can i do? Someone told me to delete a certain file and reput the serial number but that doesn't work. Anyone know an easy work around to this?
     
  2. OllyW Moderator

    OllyW

    Staff Member

    Joined:
    Oct 11, 2005
    Location:
    The Black Country, England
    #2
    Is it a legally purchased copy of the software?
     
  3. Sky Blue Guest

    Sky Blue

    Joined:
    Jan 8, 2005
    #3
    Call Adobe and tell them the license you purchased no longer works.
     
  4. SilentPanda Moderator emeritus

    SilentPanda

    Joined:
    Oct 8, 2002
    Location:
    The Bamboo Forest
    #4
    Your best bet is to probably contact Adobe directly. They're the only ones that can reset your serial.
     
  5. Theclamshell macrumors 68030

    Joined:
    Mar 2, 2009
    #5
    Just call adobe, they should be nice and reset it
     
  6. GeraldButton macrumors member

    Joined:
    Feb 16, 2010
    Location:
    Newfoundland, Canada
    #6
    As everyone has said, call up Adobe and tell them the problem and they will help you. They have always helped me with every problem I have ever had from CS2 right up to now with CS4. If your license does not work though and you have an illegal copy well go buy the software and you should have much less troubles.
     

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