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Adobe Flash 11 and Safari

yusukeaoki

yusukeaoki

macrumors 68030
Original poster
Mar 22, 2011
2,550
6
Tokyo, Japan
Is anyone having problems with the new update?
I try to update mine and it keeps on asking to quit Safari even if its closed.
Even tried force quitting it, restarting Mac, and none of those worked.

I tried downloading new Flash11 dmg file but still didnt work.
It keeps on giving me that "Please quit Safari before install".
Even after I hit "retry" it gives the same message.
Installation stops around 50%.

Anyone aware of this issue and knows how to fix it?
Thanks.

EDIT: Forgot to mention, running Mac OS X 10.8.3 on 2011 MBP.
 
yusukeaoki said:
Is anyone having problems with the new update?
I try to update mine and it keeps on asking to quit Safari even if its closed.
Even tried force quitting it, restarting Mac, and none of those worked.

I tried downloading new Flash11 dmg file but still didnt work.
It keeps on giving me that "Please quit Safari before install".
Even after I hit "retry" it gives the same message.
Installation stops around 50%.

Anyone aware of this issue and knows how to fix it?
Thanks.

EDIT: Forgot to mention, running Mac OS X 10.8.3 on 2011 MBP.
Click to expand...

Right click on Flash player>Show Package Contents>go to Contents/Resources>you'll see the Adobe Flash Player.pkg there, open it and if it works.
 
yusukeaoki said:
Is there after opening the dmg file then to installer?
If so it doesnt exist.
Click to expand...

Screenshot
After opening the DMG and right clicking on the Flash Installer, I have another plugin as you can see which shows the path.
 

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justperry said:
I just downloaded the 11.7.700.169 version and it's contents are the same as the version before, go to http://get.adobe.com/flashplayer/

and download manually.

I installed this version without problem.
Click to expand...

Im still getting this...
Tried downloading manually as well.
I tried opening it up with "Show package content" yet nothing like yours come up.

Still getting this message.
 

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yusukeaoki said:
Im still getting this...
Tried downloading manually as well.
I tried opening it up with "Show package content" yet nothing like yours come up.

Still getting this message.
Click to expand...

I really don't get it, I included an Info screenshot of the Installer, is it the same as yours, are the bytes exactly the same?

MD5 Terminal output on the downloaded DMG is

MD5 (/Users/perry/Downloads/18-04-2013/install_flash_player_osx.dmg) = 52d572a2803cf667ff21683a941ea1cb
 

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justperry said:
I really don't get it, I included an Info screenshot of the Installer, is it the same as yours, are the bytes exactly the same?

MD5 Terminal output on the downloaded DMG is

MD5 (/Users/perry/Downloads/18-04-2013/install_flash_player_osx.dmg) = 52d572a2803cf667ff21683a941ea1cb
Click to expand...

Actually no, my size is 1/18 of that lol
 

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justperry said:
:confused:

Did you try an automatic update through System Preferences>Flash Player?(Edit: Think you did)

Sadly I am on a slow Upload internet connection otherwise I could upload it to dropbox or so.
Click to expand...

Tried through System Pref as well.
Tried downloading it again.

Do you think uninstalling Flash then reinstalling with new update might give it a fix?
Im just afraid that if it doesnt work, I might not have flash on my mac :eek:
 
yusukeaoki said:
Tried through System Pref as well.
Tried downloading it again.

Do you think uninstalling Flash then reinstalling with new update might give it a fix?
Im just afraid that if it doesnt work, I might not have flash on my mac :eek:
Click to expand...

Flash does not install in many places as you can see below, it is easy to backup these files to another Folder, then uninstall Flash and retry.

Several of these files are not really needed, like the fpsaud file and the com.adobe.fpsaud.plist file, these are I think for auto updating.
 

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justperry said:
Flash does not install in many places as you can see below, it is easy to backup these files to another Folder, then uninstall Flash and retry.

Several of these files are not really needed, like the fpsaud file and the com.adobe.fpsaud.plist file, these are I think for auto updating.
Click to expand...

I was just thinking to open up the adobeflash app and uninstall from there.
 
yusukeaoki said:
I was just thinking to open up the adobeflash app and uninstall from there.
Click to expand...

Yes, you can do so, but copy the 2 files in internet plugins to another Folder and if you can't install put them back so you still have Flash.
Those two files are the only two needed, the other one is just a preference Panel.
 
justperry said:
Yes, you can do so, but copy the 2 files in internet plugins to another Folder and if you can't install put them back so you still have Flash.
Those two files are the only two needed, the other one is just a preference Panel.
Click to expand...

Just uninstalled it and downloaded the new flash.
Installed fine without a problem.
I have no clue why it kept on doing that to me though lol

Thanks for your help :D
 
Hi,

I know this post's getting old, but since this bug's still there, I though I might as well give a solution that worked for me !

To stop the flash installer from asking you to quit safari when it's obviously closed, open Activity Monitor (Applications > Utilities) and search for "dashboard".

You just have to quit the thing named "Flash Player (Internet module DashBoardClient)", then retry the install -> works fine :)

Cheers
 
switch to chrome or firefox

switch to chrome or firefox my dear friend. the latest safari update is the buggiest one.

I mean c'mon at the end of the day, do you want browse the net or hamper your productivity due to safari issues?
 
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