Few weeks ago I tried new Adobe Lightroom application. For that I started 14 days trial. After playing a little I decided not to continue the trial. I went to cancel and while doing that I got the 2 months free offer. I don't remember exactly how it was stated but it made me believe this is the extension of the free trial. I was surprised when i came back 3 weeks later to finally cancel the trial that I'm charged half of the annual subscription.
I'm extremely disappointed with the ay Adobe handles this case. Maybe just the fact that I probably misunderstood the offer would be acceptable but the fact that Adobe never actually informs people about expiring of free trial is very lame. Every subscription i sign I always get notification (example Apple).
Anyways the bottom line is that I was a little disappointed with the new Lightroom software but given strong impression I had from using the previous version I was hoping that in near future the product will get acceptable. I'm sorry but I will never buy any Adobe product anymore
I'm extremely disappointed with the ay Adobe handles this case. Maybe just the fact that I probably misunderstood the offer would be acceptable but the fact that Adobe never actually informs people about expiring of free trial is very lame. Every subscription i sign I always get notification (example Apple).
Anyways the bottom line is that I was a little disappointed with the new Lightroom software but given strong impression I had from using the previous version I was hoping that in near future the product will get acceptable. I'm sorry but I will never buy any Adobe product anymore