Adobe Illustrator cs2 "unknown error" Can't save !

Discussion in 'Mac Apps and Mac App Store' started by checkTHEDRESSER, Dec 14, 2006.

  1. checkTHEDRESSER macrumors newbie

    Nov 6, 2006
    I have an intel imac and have re installed illustrator cs2 multiple times.

    When I want to save a file in illustrator I get an " unknown error [CANT]"

    please help thanks.
  2. lorductape macrumors 6502


    Jun 23, 2006
    t3h usa
  3. Blue Velvet Moderator emeritus

    Jul 4, 2004
    Have you tried saving or exporting as different file versions? AI, EPS, PDF?
    Where are you trying to save these files? Have you tried repairing permissions? Have you downloaded and installed all Illustrator updates?

    Is this a legit copy of Illustrator?
  4. checkTHEDRESSER thread starter macrumors newbie

    Nov 6, 2006
    Its a legit copy. When I try to save it as eps or another file I get "can't save embeded font errors"

    How do I repair the permissions?

    and no I have not tried any updates

  5. Blue Velvet Moderator emeritus

    Jul 4, 2004
  6. checkTHEDRESSER thread starter macrumors newbie

    Nov 6, 2006

    okay i saved a file without a font. just a rectangle and it worked fine. I just repaired my permissions but still have the unknown error.

    It has to be something with the fonts because if I choose trade gothic it will have (regular,regular,regular,regular) but the second regular is bold, oblique, etc.

    So I have an issue with my fonts and illustrator how can I resolve that?

    Thanks so much
  7. Blue Velvet Moderator emeritus

    Jul 4, 2004

    Perhaps not all fonts. Try another test file with a different font, see if that works first before narrowing it down to the font that is causing the problems.

    What are you using for font management? Suitcase, FontExplorer X... FontBook?
  8. checkTHEDRESSER thread starter macrumors newbie

    Nov 6, 2006
    It's all fonts from arial -times to anything. Im using font book but im not adding fonts just using the system fonts.
  9. CanadaRAM macrumors G5


    Oct 11, 2004
    On the Left Coast - Victoria BC Canada
    Youknow that reinstalling Illustrator does not replace the Preferences files in ~user/Library/Preferences/com.adobe.whatever.plist

    Also it may not change out other files in the various applications support areas, caches, preferences or plug-ins.

    You need to be aware of all the files that go into opening an adobe app...
  10. checkTHEDRESSER thread starter macrumors newbie

    Nov 6, 2006
    #10 how can I resolve my font issue in illustrator so i can save a file and not get an "unknown error"
  11. Jollins macrumors regular


    Jun 9, 2006
    Is there a ScriptingAdditions folder? If not, create a new folder in [hard disk] /Library and name it ScriptingAdditions. Then remove and re-install everything. This folder goes bad if you've recently done a repair-install of OS X.

    That might work for you. No guarantees, though.
  12. petertrain macrumors newbie

    Jul 31, 2008
    Quick fix

    If you select all of the text and do command-shift-O, it will convert all of the fonts to vectors, and you will be able to save. I'm still working on fixing my fonts as well. Fontbook wasn't much help so far!
  13. D2C macrumors newbie

    Mar 3, 2009
    Illustrator CS2 Can't Save - "An unknown error has occured"

    Have read over previous posts on this error message, most postings seem to pertain to fonts and font problems BUT I have tried to create a new document with a simple rectangular 1 point box and receive this error message.

    Have tried to save a new document and "Save As" from an existing document and receive this message.

    Placed the CS2 Illustrator folder in the Trash and deleted, then reinstalled from original discs - same error message even after reinstallation. Deleted the plist for Illustrator and relaunched the program, same error message.

    Any suggestions??

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