Adobe Illustrator Won't Boot Up

Discussion in 'Mac Apps and Mac App Store' started by Edmond4, May 21, 2008.

  1. Edmond4 macrumors newbie

    Joined:
    Oct 23, 2006
    #1
    I'm wonder if anyone can make sense of my crash report. Adobe Illustrator refuses to boot up, it crashes while attempting to open.

    Can anyone make sense of it? I've already uninstalled and re-inistalled twice, and to no luck.

    I'm on a PowerPC, G5, running OS X 10.4.9, and it's Adobe Illustrator CS2, the other products in the suite work, but somehow Illustrator has ceased to do so.

    Here is the crash report (and I hope I don't give anything I shouldn't by sharing this here):

    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
    <crashreport version="1" applicationName="Illustrator" applicationVersion="12.0.0" build="5199">
    <time year="2008" month="5" day="21" hour="1" minute="55" second="15" />
    <user host="Shauns-Power-Mac-G5.local" />
    <system platform="macintosh" osversion="10.4.9" ram="2560" machine="Power Macintosh" model="PowerMac7,3" cpuCount="2" cpuFreq="-1594967296" busFreq="1350000000" />
    <crash exception="Unmapped Memory Exception" instruction="80620000">
    <backtrace crashedThread="0">
    <thread index="0">
    <stackStatement index="0" address="0x018b34c4" symbolname="_ASUCSDecomposeHost"/>
    <stackStatement index="1" address="0x018b3614" symbolname="_ASUCSDecompose"/>
    <stackStatement index="2" address="0x018b0e14" symbolname="__Z19UCSToEncStrInternalPKhlPhlPtPFhtS2_E"/>
    <stackStatement index="3" address="0x018b0f74" symbolname="_UCSToMacRomanStr"/>
    <stackStatement index="4" address="0x018b42a8" symbolname="_UCS2Host"/>
    <stackStatement index="5" address="0x01b26d88" symbolname="_ASTextGetEncodedToBuffer"/>
    <stackStatement index="6" address="0x01a6c1d8" symbolname="__Z20ConvertUTF16HEToHostPcPtmm"/>
    <stackStatement index="7" address="0x01a6c368" symbolname="__Z15GetFullNameHostN9BIB_NT_MT11CCTFontDictEPcm"/>
    <stackStatement index="8" address="0x01a5d7f4" symbolname="__Z9BuildListN9BIB_NT_MT10CCTFontSetE"/>
    <stackStatement index="9" address="0x01a5e170" symbolname="__Z13BuildFontListv"/>
    <stackStatement index="10" address="0x01a5f024" symbolname="_FSAddFontsInDirectories"/>
    <stackStatement index="11" address="0x0181ffd8" symbolname="_SetUpTKFontDirectories"/>
    <stackStatement index="12" address="0x01a90de4" symbolname="_PDInitializeWithConfig"/>
    <stackStatement index="13" address="0x01a90f38" symbolname="_PDInitialize"/>
    <stackStatement index="14" address="0x0181fc8c" symbolname="__Z11InitLibraryv"/>
    <stackStatement index="15" address="0x01834444" symbolname="_PDFLInitFriends"/>
    <stackStatement index="16" address="0x1cc6f76c" symbolname="dyld_stub_binding_helper"/>
    <stackStatement index="17" address="0x1cc4d3e0" symbolname="dyld_stub_binding_helper"/>
    <stackStatement index="18" address="0x1cc4b404" symbolname="_main"/>
    <stackStatement index="19" address="0x0008d088" symbolname="dyld_stub_binding_helper"/>
    <stackStatement index="20" address="0x0008cf24" symbolname="dyld_stub_binding_helper"/>
    <stackStatement index="21" address="0x0008b9bc" symbolname="dyld_stub_binding_helper"/>
    <stackStatement index="22" address="0x0008b63c" symbolname="dyld_stub_binding_helper"/>
    <stackStatement index="23" address="0x00555180" symbolname="dyld_stub_binding_helper"/>
    <stackStatement index="24" address="0x00554d6c" symbolname="dyld_stub_binding_helper"/>
    <stackStatement index="25" address="0x00554a58" symbolname="dyld_stub_binding_helper"/>
    <stackStatement index="26" address="0x005035b4" symbolname="dyld_stub_binding_helper"/>
    <stackStatement index="27" address="0x005034f8" symbolname="dyld_stub_binding_helper"/>
    <stackStatement index="28" address="0x008065d8" symbolname="_dyld_stub__ZNSt7__wInitC1Ev"/>
    <stackStatement index="29" address="0x007ff520" symbolname="_dyld_stub__ZNSt7__wInitC1Ev"/>
    <stackStatement index="30" address="0x0000676c" symbolname="dyld_stub_binding_helper"/>
    <stackStatement index="31" address="0x00006504" symbolname="dyld_stub_binding_helper"/>
    <stackStatement index="32" address="0x007ff5f4" symbolname="_dyld_stub__ZNSt7__wInitC1Ev"/>
    <stackStatement index="33" address="0x00015200" symbolname="dyld_stub_binding_helper"/>
    <stackStatement index="34" address="0x000034f4" symbolname="dyld_stub_binding_helper"/>
    <stackStatement index="35" address="0x0000323c" symbolname="unknown"/>
    <stackStatement index="36" address="0x000030b0" symbolname="unknown"/>
    <stackStatement index="37" address="0xbffffd54" symbolname="unknown"/>
    </thread>
    </backtrace>
    <registerSet>
    <register name="CTR" value="0x90008d40"/>
    <register name="LR" value="0x018b345c"/>
    <register name="PC" value="0x018b34c4"/>
    <register name="CR" value="0x44000444"/>
    <register name="XER" value="0000000000"/>
    <register name="MQ" value="0x0000d030"/>
    <register name="R0" value="0000000000"/>
    <register name="R1" value="0x4e800020"/>
    <register name="R2" value="0xbfffcdb0"/>
    <register name="R3" value="0x4e800020"/>
    <register name="R4" value="0x040b6028"/>
    <register name="R5" value="0xbfffcdf0"/>
    <register name="R6" value="0x000000f0"/>
    <register name="R7" value="0x00000029"/>
    <register name="R8" value="0x00000028"/>
    <register name="R9" value="0x00000028"/>
    <register name="R10" value="0xbfffd0f8"/>
    <register name="R11" value="0xbfffd194"/>
    <register name="R12" value="0xa0b8afa0"/>
    <register name="R13" value="0x90008d40"/>
    <register name="R14" value="0x00000001"/>
    <register name="R15" value="0x01d5ee28"/>
    <register name="R16" value="0x01d595d8"/>
    <register name="R17" value="0000000000"/>
    <register name="R18" value="0x00000001"/>
    <register name="R19" value="0x01cbd4d0"/>
    <register name="R20" value="0x000000d0"/>
    <register name="R21" value="0000000000"/>
    <register name="R22" value="0xbfffd4e8"/>
    <register name="R23" value="0x01d68610"/>
    <register name="R24" value="0x00000001"/>
    <register name="R25" value="0x1cf42868"/>
    <register name="R26" value="0x0000002c"/>
    <register name="R27" value="0xbfffd4a8"/>
    <register name="R28" value="0x0000003f"/>
    <register name="R29" value="0x018b33b4"/>
    <register name="R30" value="0x000000d0"/>
    <register name="R31" value="0x00000014"/>
    </registerSet>
    <binaryImageSet>
    <binaryImage start="0x00001000" end="0x00a22fff" type="__TEXT" path="/Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator"/>
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    <binaryImage start="0x00c08000" end="0x00c44fff" type="__TEXT" path="/Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/../Frameworks/MSL.framework/Versions/A/MSL"/>
    <binaryImage start="0x00c68000" end="0x00c8cfff" type="__TEXT" path="/Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/../Frameworks/AdobeAXE16SharedExpat.framework/Versions/A/AdobeAXE16SharedExpat"/>
    <binaryImage start="0x00ca4000" end="0x00ccdfff" type="__TEXT" path="/Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/../Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils"/>
    <binaryImage start="0x00cef000" end="0x00cf9fff" type="__TEXT" path="/Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/../Frameworks/AdobeEula.framework/Versions/A/AdobeEula"/>
    <binaryImage start="0x00e05000" end="0x00ea0fff" type="__TEXT" path="/Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/../Frameworks/AGLUnicode.framework/Versions/2.8/libagluc.dylib.28.0"/>
    <binaryImage start="0x00ee7000" end="0x00f0efff" type="__TEXT" path="/Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/../Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB"/>
    <binaryImage start="0x00f29000" end="0x00f43fff" type="__TEXT" path="/Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/../Frameworks/asn.framework/Versions/A/asn"/>
    <binaryImage start="0x00f59000" end="0x00f97fff" type="__TEXT" path="/Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/../Frameworks/AdobeARE.framework/Versions/A/AdobeARE"/>
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    <binaryImage start="0x00ff0000" end="0x00ff8fff" type="__TEXT" path="/Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/../Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit"/>
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  2. wrldwzrd89 macrumors G5

    wrldwzrd89

    Joined:
    Jun 6, 2003
    Location:
    Solon, OH
    #2
    After reading through the crash report, two things strike me as odd.

    <system platform="macintosh" osversion="10.4.9" ram="2560" machine="Power Macintosh" model="PowerMac7,3" cpuCount="2" cpuFreq="-1594967296" busFreq="1350000000" />
    The CPU Frequency it's reporting is clearly invalid, and the Bus Frequency makes no sense either.

    Also, this caught my attention in the loaded binary images section:
    <binaryImage start="0x1807a000" end="0x18085fff" type="__TEXT" path="/usr/local/hermes/modules/Instant Hijack Server.hermesmodule/Contents/MacOS/Instant Hijack Server"/>

    Perhaps Instant Hijack and Adobe Illustrator don't get along.
     
  3. Edmond4 thread starter macrumors newbie

    Joined:
    Oct 23, 2006
    #3
    Hmmm,

    I wonder what "instant hijack server" is. I have Rogue Ameoba's Audio Hijack Pro installed, I wouldn't think the same thing, but perhaps.

    It "Instant Hijack Server" a part of the OS?
     
  4. wrldwzrd89 macrumors G5

    wrldwzrd89

    Joined:
    Jun 6, 2003
    Location:
    Solon, OH
    #4
    No - Instant Hijack Server is a component of Rogue Amoeba's Audio Hijack Pro software that enables the Instant Hijack feature.
     

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