Adobe Serial Number Retrieval

Discussion in 'Mac Apps and Mac App Store' started by hkbladelawkhk, Mar 16, 2011.

Thread Status:
Not open for further replies.
  1. hkbladelawkhk macrumors member

    Joined:
    May 25, 2010
    #1
    Okay. So the company I work for has Multiple Adobe products installed on multiple computers. The issue is, we have no record of who they are registered under and if they are registered at all. And Adobe is useless when it comes to retrieving the data I need.

    I'm trying to get the serials off the computers to send to Adobe to verify what kind of license it is.

    Now, aside from going through Adobe, is there any way to decrypt the license from the keychain or elsewhere?
     
  2. sjm300 macrumors member

    Joined:
    Jun 15, 2009
    #2

    I work for a Vendor that sell A LOT of Adobe. your only thing is calling Adobe and giving your company name or address and they can pull up the licenses
     
  3. hkbladelawkhk thread starter macrumors member

    Joined:
    May 25, 2010
    #3
    C'mon, someone must know how to decrypt them. They are not registered under us unfortunately. I tried that.
     
  4. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #4
    Photoshop > Help > System information > Serial

    There is some kind of serial, no idea what serial though.
     
  5. hkbladelawkhk thread starter macrumors member

    Joined:
    May 25, 2010
    #5
    Yea. I checked with Adobe on that. It's not the Serial for the product.
     
  6. Hankster macrumors 68020

    Hankster

    Joined:
    Jan 30, 2008
    Location:
    Washington DC
    #6
    If you send Adobe the serial numbers they can tell you if they are registered or not. I don't see another way or what else you're looking for.
     
  7. SHADO macrumors 6502a

    SHADO

    Joined:
    Aug 14, 2008
    Location:
    Beach
    #7
    The serial numbers are most likely in the .plist files for the applications, which can be found in your Library-->Preferences folder.
     
  8. ChrisA macrumors G4

    Joined:
    Jan 5, 2006
    Location:
    Redondo Beach, California
    #8
    You right but they are encrytped and can't be read.

    The numbers you get for the help or about screen are partial serial numbers which should let Adobe find the owner but not let someone use then to register a product.
     
  9. hkbladelawkhk thread starter macrumors member

    Joined:
    May 25, 2010
    #9
    I sent Adobe the SN that I pulled from the menu, got the "Sorry, this isn't a valid serial number".

    And again, with the encryption. What happened to key decrypters, like magic jellybean keyfinder? Only reliable, and for mac....?
     
  10. Apple OC macrumors 68040

    Apple OC

    Joined:
    Oct 14, 2010
    Location:
    Hogtown
    #10
    If the your Company bought them legit from Adobe ... they will be under the Company's name.

    Just call Adobe ... they will know exactly what software your company purchased and will work with you helping you locate your lost SN#

    They may want verification of the company email used to purchase the products.

    good luck
     
  11. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #11
    http://guides.macrumors.com/Help:Forum_Rules

    There is a reason why they are encrypted, and asking or giving help to crack them or anything else, is a violation of the Forum Rules.

    Like it has been mentioned about million times now, contact Adobe and try to deal with them to solve the issue. If there is a legit way to obtain the serial, then they should be able to tell it to you.
     
  12. hkbladelawkhk, Mar 17, 2011
    Last edited: Mar 17, 2011

    hkbladelawkhk thread starter macrumors member

    Joined:
    May 25, 2010
    #12
    I'm NOT asking for a crack (I find it ignorant of you that you infer that, since we already own the software). I'm asking for a way to find the LEGIT serial numbers NOT registered under our company, already installed on our company computers, and NOT going through Adobe. I tried Adobe yesterday, they are no help, even with the partial serial that's in the help menu. Hence why I posted here.

    Whatever though. Unless ya'll can stop running in circles, I'm done. Topic closed.
     
  13. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #13
    That's asking for a crack. I know what you're trying to accomplish isn't asking for a crack, but that comment was. The ONLY solution to your problem has already been proposed several times. Call Adobe and explain your situation until you find someone who understands and can help you. There simply is no other solution.
     
  14. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #14
    Well, if Adobe wanted you to find the serial easily and legitimately, they would have made it so. Now it looks like they don't want you to find it without some suspicious 3rd party software. The basic idea of a crack is pretty much the same what you are looking for. You want to modify a file that Adobe doesn't want you to modify.

    Maybe this support document offers some help. Either way, your best option is still to call Adobe, again.
     
  15. hkbladelawkhk thread starter macrumors member

    Joined:
    May 25, 2010
    #15
    Quit being so righteous people. I'm not asking of anything immoral or illegal. Period. We own the software. It was bought through an authorized seller a while back, before I started with them. We have no records of who bought it or who was the one to register. I'm just stuck with doing the verifications.

    now....

    Would a mod please close this thread? I'm tired of hearing comments saying that Adobe is the only way. There's never (or at least very rarely) only one way to solve a problem.
     
  16. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #16
    You're not paying attention. No one is being "righteous" or questioning that you own the software. The only comment that you made that was being challenged as "cracking" was the comment you made about decrypters. That had nothing to do with whether you own the software or not.
    If you want any thread closed, use the report post button [​IMG] and ask a mod to close it. Asking in the thread won't work, unless a mod happens to stumble across your thread.
    So stop reading the thread! Simple!
    Obviously, you haven't found any other way in this case, so contacting Adobe IS the only way, whether you choose to accept it or not.
     
  17. hkbladelawkhk thread starter macrumors member

    Joined:
    May 25, 2010
    #17

    FAIL!


    Search "Mac Product Key Finder for Mac" on Cnet.com.

    Worked like a charm. Someone on another board posted it. No clue how I didn't find it before.
     
  18. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #18
    OK, so you failed to find it before. There's no need to brag about it! :rolleyes:
     
  19. hkbladelawkhk thread starter macrumors member

    Joined:
    May 25, 2010
    #19
    Yep :p haha. Yay to finding a solution. Thanks to everyone for at least looking at the thread (regardless if I liked you answer, at least you took time out to try and help). I'm good now!
     
Thread Status:
Not open for further replies.

Share This Page