Advice for Applying to Work in Apple Store

Should I keep my "Smartphone Repairs" experience in my resume?

  • Yes

    Votes: 5 100.0%
  • No

    Votes: 0 0.0%

  • Total voters
    5

Jughead

macrumors newbie
Original poster
Jun 27, 2015
2
0
Canada
I am currently a university student who wants to apply to the Apple Store in my area as either a Genius or Specialist, but I would like some advice before I submit my resume.



I have experience with fixing smartphones (iPhones included) and have started a small business that offers parts replacement services, such as fixing broken screens. Normally I would include this impressive and relevant piece of information in a job application, but I am hesitant to do so in this situation. This is because I am aware that Apple voids the warranty on any products that have been dismantled. It also doesn't help that I use unofficial parts! I am also concerned that if the store was to know that I am able to perform these kinds of "unauthorized" repairs, they might think I would try to sneakily refer customers to my own services.



Will the addition of this part to my resume will be more harmful than beneficial? Perhaps I could specify that I repair only non-iOS devices. ;)



Please let me know what you think! I can provide more details if necessary.
 

Mr_Brightside_@

macrumors 68040
Sep 23, 2005
3,091
1,136
Toronto
This is a really good question.

I was personally hired at an Apple Store with only retail experience (and nothing electronics related) and a love for Apple's products, so people definitely get in that way.

I think I agree it could be seen as more of a red flag than a positive.

I would suggest checking out http://training.apple.com and seeing if you can start working on getting iOS certified.

Even if you say 'in progress' on your resume it could help.

See if you can also register at https://idmsa.apple.com/IDMSWebAuth/classicLogin?appIdKey=bbddf091a7ff4178d2deda57c73e701096e4cd4b7f97545ed8703b3c46f38461&language=US-EN&baseURL=http://portal.apple.com/&path=validateUser?action=login&appId=1468&requestUri=

and rack up a few thousand points.
 

Jughead

macrumors newbie
Original poster
Jun 27, 2015
2
0
Canada
This is a really good question.

I was personally hired at an Apple Store with only retail experience (and nothing electronics related) and a love for Apple's products, so people definitely get in that way.

I think I agree it could be seen as more of a red flag than a positive.

I would suggest checking out http://training.apple.com and seeing if you can start working on getting iOS certified.

Even if you say 'in progress' on your resume it could help.

See if you can also register at https://idmsa.apple.com/IDMSWebAuth/classicLogin?appIdKey=bbddf091a7ff4178d2deda57c73e701096e4cd4b7f97545ed8703b3c46f38461&language=US-EN&baseURL=http://portal.apple.com/&path=validateUser?action=login&appId=1468&requestUri=

and rack up a few thousand points.
Thank you for your advice! I suspected that I shouldn't keep that piece of information on my resume, but I hope I can impress them in other ways.

Unfortunately, there is no option for iOS certification in that first link you sent me. There is only OSX certification, and after reading the details, it looks like it may not be relevant for me (since I want to apply as a retail specialist, not a technician). Also, I'm not sure what that second link you mentioned is.
 

sim667

macrumors 65816
Dec 7, 2010
1,365
2,829
Apple frankly could not give a stuff about your knowledge or technical ability, the only thing they care about is whether a. You have the right look, b. Whether you will give yourself unreservedly to the company.