Advice for chair casters

Discussion in 'Community Discussion' started by c073186, May 31, 2008.

  1. c073186 macrumors 6502a

    Nov 2, 2007
    I have an Aeron chair and the casters that come with it are not that great. I use it on a chair mat but it still not very smooth to move around. I don't think it is my chair mat because it is supposedly a high quality one (1/4" thick, cost me like $150). So there are two other caster options offered by Herman Miller:

    a / Deep carpet casters. These are the same material as I currently have (plastic) but they are slightly larger and looser to allow for more free movement.

    b / Hard floor casters. These are the same size as my current ones, but have a rubber coating instead of plastic.

    See a description of all three:

    Which do you think would offer better performance? The customer service rep from Herman Miller said that sometimes the plastic casters can be a problem on a chair mat because plastic will stick to plastic. But a chair mat is not really a "hard floor" as in hardwood or tile, so I don't know that the rubber ones would be best. I know there are a lot of intelligent, analytical people in these forums so please help me decide which would improve the situation the most.
  2. Gray-Wolf macrumors 68030


    Apr 19, 2008
    Pandora, Home Tree
    What I did, was put a hardwood floor mat on top of a carpet mat. Less sinking in. Some depends on your weight, as to whether the wheels will imprint into the mats. If they do, then any wheels will do. You could pick up a piece of 1/2 inch Plywood to go under the mat, and make the surface harder, and therefor easier to roll on.
  3. Jeno63 macrumors newbie

    Aug 11, 2010
    I suggest replacing the chair wheel is a better idea. The chair mat is not very practical as you are confine within the mat area which usually is very limited. I recently installed a new oak wood floor on my home office and the hard plastic wheel was marring the floor. Got a softer polyurethane wheel from amazon for less than 40 bucks and solve my problem. made by Rolland, RL50PG. Just make sure your metal stem match the specification. The poly wheels also roll smoothly on the hardwood floor compare tot he original wheel.
  4. Jeno63 macrumors newbie

    Aug 11, 2010
  5. Gonzo3333 macrumors 6502a


    Mar 30, 2009
    Chicago, IL
    What kind of floor do you have? Carpet, hardwood, tile....
  6. Perene macrumors 6502a


    Jun 29, 2015
    I have the same question. This is what my floor looks like:

    However the new Aeron (remastered) I am going to receive next week only has standard casters.

    I noticed the HM website offers 3 options for the chair:

    Mine is #1. Then I went to and noticed these options:

    If I wanted the "2.5-inch Hard Floor or Carpet Roll-Away Resistant Casters with Quiet Roll Technology" what would be my choice from SF?

    And would this be more appropriate for my floor instead of the standard casters?

    Another question, how may I replace the current ones attached to the chair? Is it hard to disassemble? There are no explanations on how to do this anywhere. I only found for the armpads:

    P.S. The HM website also does not offer the
    2.5-inch Hard Floor or Carpet Roll-Away Resistant Casters with Quiet Roll Technology

    In the "replacement parts" area:

    No idea why.
  7. Perene macrumors 6502a


    Jun 29, 2015
    I sent an email to Smart Furniture. They replied that

    a) I need to select 5 units to replace all casters. That would cost me US$ 75.
    b) They are suited for the remastered version from the Aeron chair.

    The person who replied said I've been talking about the QUIET ROLL from this link:

    Still, as I said before, at least HM makes no distinction when mentioning BRAKING and QUIET ROLL casters, judging from their description the chair has casters with both traits, yet Smart Furniture says it sells two things.

    As for "how should we proceed to replace/install them", this link explains that part:

    You can watch a VIMEO demo there.

    I also noticed Amazon only has the HARD FLOOR casters. Still haven't found the QUIET ROLL anywhere.

    The problem with HM's website (and Smart Furniture) is that I would require the "assisted purchase" option from a mail forwarder. Even though the shipping address is in the U.S. and my credit card can buy things from anywhere, the billing address is from Brazil, where the card was issued.

    S.F. asks for a wire transfer and HM doesn't sell to me directly. With "assisted purchase" the mail forwarder buys in the U.S. and sends to my U.S. address. When I receive this chair I'll see if replacing the vinyl armpads and the standard casters is really necessary.

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