Hoping someone here might be able to help me. I took my mid-2009 MBP in for a repair last Tuesday. The hard drive failed. Simple switch was all that was needed. At the time the computer was checked in, the tech noted that the HD was bad, and that the case had a minor ding on the bottom and some scuffing. Fast forward to Saturday morning when I run out of hard drive space. I check and notice that the HD replaced was 320GB and the original was 500GB. On top of that, I notice my screen looks slightly funny the night before, and upon further checking of the computer notice that: - The screen has two discolored areas (red blotches) that weren't there before. - The top case has a new fresh dent (not noted in the genius check in form). - The keyboard O key pops off, and is not acting correctly. - The upper case has dents between the keyboard and trackpad. - The lower screws are not replaced flush. - The computer seems to be running hotter/slower than before. Apple wants me to make two more trips to the store (one to get it reevaluated from the first time) and another to pick it up, plus repair and downtime. That's a lot of money on gas for me, not to mention time that a grad student and working person doesn't have to give. Any advice on how to fix this as quickly as possible?