Advice on replacing iphone 4

Discussion in 'iPhone Tips, Help and Troubleshooting' started by jmjoh122, Dec 12, 2011.

  1. jmjoh122 macrumors member


    Oct 8, 2011
    I have a VZW iphone 4. As of recent, I have been having an issue with the message alert tone. It seems to ring twice. Not the reminder if you don't check it, but if you get a message, it'll play half the sound and then play it again. I was wondering if apple would replace my phone or just reinstall my firmware and tell me it was fixed.

    The reason I ask this is becasue there is a little scrach in the botton left of he screen. I was hoping to get a new screen, but if they will replace it, I could avoid that headache. Please let me know what you would do in my situation....
  2. miles01110 macrumors Core


    Jul 24, 2006
    The Ivory Tower (I'm not coming down)
  3. Pedro Julio macrumors member

    Oct 24, 2011
    Sometimes NC, Sometimes PA
    I'd go in to either Verizon or Apple. Things get done quicker when you're face to face. And if at all possible recreate the issue for whomever you speak with. Showing beats telling every time.

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